Business Administrator

At Concord IT, our mission is to assist businesses in gaining productivity and efficiency through integrated and harmonised IT systems. Having an IT system that not only works, but helps businesses serve their clients better, is one of the key ingredients in helping businesses thrive.

Concord IT provides a unique experience to our business clients that places a priority on the relationship. System uptime, ethics, honesty and confidentiality are tightly bound in the way we do things.

The Business Administrator plays a critical role in our business as a focal point for the administration required to successfully interact with our clients. The Business Administrator will be providing administration in the areas of Billing, Sales, Support, and Marketing. This position requires a combination of administrative expertise, attention to detail, strong written, verbal and media communication skills, and a proactive approach to aiding the Managing Director and the Support Team to meeting their targets and objectives. This role is diverse and overtime will develop and become more senior within the business.

We seek a highly motivated individual who is eager to craft their own role in Concord IT, while supporting the vital delivery of the excellent client experiences.

Concord IT's modern, comfortable and secure offices are in the heart of Mooroolbark, are next door to the railway station, and a short walk to shops and cafe's.

**Business administration tasks**:

- Day to day administration/general office duties
- Appointment making
- Maintain customer database records
- Office duties as directed by the reporting manager

**Sales Administration tasks**:

- Creating and amending quotes and proposal documents
- Receipting payments
- Sending and follow up of invoices and client payments
- Ordering of stock and tracking shipments
- Basic Bookkeeping functions

**Sales and Marketing tasks**:

- Organising and supporting Online and In Person events.
- Creating and updating Sales and Marketing Collateral
- Social Media post creation in LinkedIn, Facebook and BlueSky
- EDM tool management
- Newsletter creation and management
- Blog creation & Website updating

**Experience**:

- Minimum of 3+ years of experience in Office Administration, and preferably experience in a Managed Services Provider environment, IT provider or similar Technical Solutions business working with multiple clients.

**Skills**:

- Excellent communication and time management skills with a high-level attention to detail.
- Proactive and Professional approach.
- Ability to multitask and manage time effectively in a fast-paced environment
- Someone that strives to get things completed
- Self-starter and ability to work autonomously and collaboratively as a team
- Previous experience with Invoicing, Ticketing Systems, CRM systems, Sales procurement processes and Online Marketing
- Full Victorian Drivers license.

**Job Types**: Part-time, Permanent

Pay: $32.00 per hour

Expected hours: 22 - 25 per week

**Benefits**:

- Employee discount

Ability to commute/relocate:

- Mooroolbark VIC 3138: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Administration: 3 years (preferred)

Licence/Certification:

- Victorian Drivers License (required)

Work Authorisation:

- Australia (required)

Work Location: In person