Service Manager

**Posted**:
16/09/2024

**Closing Date**:
30/09/2024

**Salary**:
$59.11 - $59.11

**Job Type**:
Permanent - Full Time

**Location**:
Toowoomba

**Job Category**:
Child & Family Services

**Life at Vinnies**

At Vinnies, we are what we do. We believe in making a difference. We are one of Queensland’s most-loved charitable organisations and are committed to leading with our values and mission at heart. We work together to build a legacy that we can be proud of, supporting those in need within our communities. Our companions are why our journey started, striving to shape a more just and compassionate society. Our employees, members and volunteers are the reason our journey continues, and why we will succeed.

**What we can offer you**
- Work with a purpose - not your average organisation and not your average role
- Competitive hourly rate and excellent employment benefits under our Employee Agreement
- Salary packaging arrangements - helping you save on tax
- Access to our Employee Assistance Program - our employees are our most valuable asset
- A welcoming and inclusive environment where you’ll always feel part of a team

Job Description

**The Role**

As Service Manager you will coordinate the provision of Family Intervention Services to children, young people, and their families and provide expertise and support to other Special Works across the State.

The key objective of this position is to support staff in their work with clients of Child Safety Service Centres where ongoing intervention with a family is required, to assist clients to exit the child protection system and prevent families from re-entering the system. This position also respects and reflects the Society’s mission.

The Service Manager holds clinical and management responsibility for the provision of high-quality services and program development. This responsibility involves supervision of staff, service development, and liaison with Government Departments and other stakeholders.

This position requires staff to work in compliance with the Human Services Quality Framework Standards and the Child Protection Act 1999. Staff are also required to adhere to the Society’s mission and values.

This is a **PERMANENT FULL TIME Position (38 hours per week)** based in** TOOWOOMBA.**

Desired Skills and Experience

**To be successful in the role, you will meet the following criteria**:

- Minimum tertiary qualification degree in social work, psychology, social sciences, or a related discipline. Post graduate qualification would be highly regarded.
- Significant experience in clinical and therapeutic management of clients with complex care needs, 5 years and more.
- Demonstrated achievements in providing leadership in a related field, leading a professional clinical and therapeutic service, demonstrating contemporary management practices, best practice methods and quality improvement and operation in an integrated service environment.
- Comprehensive knowledge of the Queensland child protection system including relevant legislation such as the Child Protection Act 1999.
- Understanding of and commitment to the philosophy of the St Vincent de Paul Society Queensland and an ability to work in accordance with policies and procedures to promote the values and mission of the Society
- COVID-19 vaccination status is recommended for this role but not a mandatory requirement.

**Ready to apply? We can’t wait to hear from you.**

Please submit your cover letter and Resume via SEEK or directly on our careers page

Having the right people in our team is important to us. Before joining our team, we’ll undertake pre-employment checks including references, a police check, and proof of qualifications.
- We are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islander peoples is strongly encouraged. To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand._