Service Account Manager

2 days ago

Toowoomba, Australia RME Full time

There is now an exciting opportunity for a Service Account Manager on a permanent, full-time, basis.

**What is the role?**
- Working with the Customer and RME’s Customer Support team to ensure the delivery of consistent, world-class service and maintenance through quality asset management;
- Actively participating in Customer engagement efforts to ensure that RME is a Proactive Partner;
- Providing regular, rapid responses to Customer needs and completes designated calls and routes;
- Ensuring the sustainability of the Service business through accuracy in fiscal and administrative responsibilities;
- Providing leadership in Sales and Service processes, including the development and implementation of such processes;
- Actively work with Customers in order to improve their concentrator performance and to maximise on revenue potential; and
- Forming relationships with potential Customers to determine the level of potential and, where appropriate, engage with the Customer.

**What we’re looking for**
- At least 3 years’ aftersales support experience, preferably in a mining
- or export-related field. Attractive specialisations include: Industry and/or Customer specific; Technical and major service; Logistic and shipping; Service Contract; and Service Agreements.
- A strong drive to see sales through to completion whilst maintaining strong business acumen
- Ability to seek out and develop mutually beneficial relationships with Customers, as well as follow through with proposals or quotes
- Ability to quickly generate rapport and understand, interpret and respond clearly to others
- Well-developed negotiation and persuasion skills
- A desire to delight Customers, going ‘above and beyond’ the call of duty
- Excellent organisational and time management skills, with the ability to determine priorities, meet deadlines and take follow-up action until finalisation
- Flexibility to travel both domestically and internationally

**DESIRABLE**
- Tertiary qualifications in Business / Commerce, Engineering, Marketing or other relevant discipline
- Technical knowledge of RME MILL RELINING systems
- Fluency in English and Bahasa is a distinct advantage

**LICENCES**
- Possession of a current QLD ‘C’ Class Open Driver’s Licence

**What is in it for you?**

RME is a global, family-friendly employer of choice. We offer a wide range of flexibility including hybrid-working opportunities as well as general flexibility to allow you to maintain a true work/life balance. We are passionate about our People and their career development and offer a range of other benefits including Paid Parental Leave, Social Club, Employee Assistance Program, regular staff events and much, much more

**While we are based in Toowoomba, QLD remote/hybrid working arrangements will be considered for the right applicant.**

**.

  • Community Engagement

    6 days ago

    Toowoomba, Queensland, Australia My Plan Manager Full time $60,000 - $90,000 per year

    Who we areNational Disability Support Partners (NDSP) Plan Managers is part of the My Plan Manager Group (MPMG). Our values are grounded in compassion, knowledge and innovation - delivering plan management services in a fun and trustworthy environment. As an independent and NDIS registered plan manager, we're here to take the stress out of managing your NDIS...

  • Account Manager

    7 hours ago

    Toowoomba, Queensland, Australia Darling Downs Insurance Brokers Full time $100,000 - $120,000 per year

    Darling Downs Insurance Brokers are seeking a Tier 1 Qualified Account ManagerWhy join us?Negotiable remuneration package (based on capability and experience) + bonusesExcellent working environment and team-based culturePersonal development through training sessions and conferencesUndercover Secure Car park IncludedAbout usDarling Downs Insurance Brokersare...

  • Account Manager

    2 days ago

    Toowoomba, Queensland, Australia GFG Alliance Full time $80,000 - $120,000 per year

    Job description:About the roleAs ourAccount Manageryou will be passionate about building on a well-established customer base with a focus on Account Management and Business Development. You will sell core and innovative products to a wide range of customers, such as, yet not limited to the distribution, fabrication, manufacturing, and construction sectors.We...

  • Account Manager

    2 days ago

    Toowoomba, Queensland, Australia Steelforce Australia Full time $60,000 - $120,000 per year

    About the roleAs ourAccount Manageryou will be passionate about building on a well-established customer base with a focus on Account Management and Business Development. You will sell core and innovative products to a wide range of customers, such as, yet not limited to the distribution, fabrication, manufacturing, and construction sectors.We are offering...

  • Injury Management Advisor

    1 week ago

    Toowoomba, Australia Queensland Police Service Full time

    Your key accountabilities **The core capability requirements for this role are**: Provide injury management functions throughout the State in accordance with Queensland Police Service policies and the Workers' Compensation and Rehabilitation Act 2003. Implement and coordinate injury management strategies, designed to improve rehabilitation service...

  • Accountant

    2 days ago

    Toowoomba, Queensland, Australia Jakins Accounting Full time $60,000 - $90,000 per year

    Company DescriptionJakins Accounting is a reputable local family accounting practice located in Toowoomba, QLD. We specialize in providing comprehensive accounting and tax services and are also registered Plan Managers for the NDIS. Our firm is dedicated to delivering high-quality financial solutions and personalised service to meet the diverse needs of our...

  • Account Manager

    1 week ago

    Toowoomba, Australia Southern Cross Austereo Full time

    **Toowoomba** - **Salaried**: Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR and the Triple M & Hit Network. With the ability to reach 95% of the population through our Radio, TV and Digital channels, our mission is to Entertain, Inform & Inspire all Australians Anytime. Anywhere! - In 2021 we launched LiSTNR, a...

  • Territory Account Manager

    1 week ago

    Toowoomba, Queensland, Australia Agri Talent Pty Ltd Full time $90,000 - $120,000 per year

    Your Employer Our client is a leading Australian ag‑technology company that develops terrain management and earthworks software and systems that optimise land levelling, drainage, and water management. They partner with machinery dealers and farmers to deliver cutting‑edge tools that help drive productivity, lower costs, and improve sustainability....

  • Account Manager

    12 hours ago

    Toowoomba, Australia Elgas Limited Full time

    Elgas Limited **Account Manager** Toowoomba (QLD), Australia | req22645 In this role you will achieve LP Gas sales budget being agreed sales volume, margin and product group objectives. **What you will enjoy doing** - You take ownership of the region’s growth and retention strategy, including volume targets and margin setting, strategic customer...

  • Service Manager

    2 weeks ago

    Toowoomba, Queensland, Australia TalentShift Pty Ltd Full time $90,000 - $120,000 per year

    Are you a passionate leader with a knack for motivating teams and delivering exceptional customer service? Highfields Mechanical is looking for a proactive, results-driven Service Manager / Service Advisor who can steer our service department to new heights, inspire our team, and ensure every customer experience exceeds expectations.What We're Looking...