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Account Manager
2 weeks ago
Overview:
**Reporting into the Woolworths Senior Account Manager, you will assist with managing the account.**
**This role will be based from Woolworths Head Office, 1-2 days per week and operating from our North Sydney office on a hybrid or remote work model for the remainder.**
**Responsibilities**:
- Own the promotional forecasts calendar by units by SKU and promotional tracker
- Own promotional analysis, present findings, how each SKU performed
- Own merchandising report and present findings, improvements, time to move to acceptable level and uplift of sales
- Own event planning, execution, reporting and post event performance analysis
- Own customer competitions end to end
- Planogram planning and execution
- Manage customer complaints, with a focus on speed of resolution
- General ad-hoc admin as required
Qualifications:
- Experience of working across retail customer base, as an account manager
- Knowledge of Loyalty, Prepaid, Telco or Gift Card category, desirable
- Highly detailed, strong communication, presentation, and interpersonal skills
- Highly motivated with strong level of initiative, energy, and enthusiasm
- Accustomed to working in a fast paced, rapidly changing environment
- Strategic and results orientate
- Strong interpersonal skills and the ability to liaise with people at all levels and build beneficial relationships
- Excellent time management and ability to multitask
EEO Statement:
- You’ll work with some of the nicest, most intelligent and down to earth people here at Blackhawk Network APAC: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do, we work hard and we have fun along the way. We have a flexible working policy and we encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration._
