Education Administrator

**Introduction**:
Permanent/Part-time (0.4 FTE) opportunity working 15 hours per week ideally working 7.5 hours Monday & Tuesday or working 5 hours across Monday, Tuesday and Wednesday.
SCHADS Level 3 with salary packaging provisions to enhance your take-home income.
Windana provides connected services for more people in need.
We provide services across Victoria for adults and young people experiencing alcohol and other drug harms, family violence, mental health challenges and social disadvantage.
Our Model of Care puts clients at the centre of what we do to create positive change in people's lives. We work with families, communities and other organisations to deliver trauma informed, equitable, culturally safe and integrated services based on evidence and practice wisdom.
By intervening early and creating purposeful partnerships, we help clients achieve improved outcomes while reducing demand on acute services. And we are influencing policy, practice and research to help shape better systems for clients. Together, we influence the broader system for a more positive and connected future.
Is this your next career opportunity?
The Education Team delivers tailored employment supports, and pre-accredited education to community members. The Education Administrator is responsible for the administration that supports ACFE and other education contracts at Windana.
Coordinate the administration of ACFE and other education contracts at Windana.
Respond to incoming phone calls for enrolments and enquiries for ACFE and other Education Contracts.
Provide support and information to trainers, students, clients and all stakeholders.
Maintain and monitor enrolment waiting lists and maintain student administration records in accordance with funding contracts.
Coordinate the administration of student management system.
Liaise with trainers and students as required to ensure seamless training delivery.
Provide trainers with all compliance forms i.e. evaluation forms and attendance sheets, session plans and course outlines.
Compile and collate surveys and evaluations as part of the broader evaluation process.
Coordinate the monthly contractual reporting requirements as required.
Process and coordinate the issuance of certificates, statements of attainment and attendance certificates and distribute for signature by trainers and ACFE Coordinator.
**What we're looking for**:
Experience working within the Education Sector, Community Services, Healthcare, AOD or Mental health sector.
Excellent administration skills with strong multitasking skills and ability to work autonomously.
An ability to establish rapport with a range of stakeholders including residents, community members, staff, and external service providers.
An ability to handle sensitive documents with privacy and confidentiality.
Exceptional interpersonal and communication skills, including active listening skills and clear speaking skills, with an ability to tailor communicate style to suit the diversity of residents and community members.
Strong attention to detail and data entry skills.
Ability to work in a faced paced environment and be part of a small and dynamic team.
Demonstrated experience in the efficient use of student databases, including the ability to ensure quality, timely and accurate data entry and report extraction.
IT savvy and proficient with Microsoft’s Suite of programs, including Outlook, Word, and PowerPoint and Excel.
Join our team to contribute to our life-changing work.
Our people are integral to the work we do, and we pride ourselves on providing our team opportunities to contribute, grow and thrive:
Contribute to our meaningful work and values-based culture through our Strategic Plan, our quality accreditation, Reconciliation Action Plan and progress towards Rainbow Tick accreditation. We care about everyone's contribution, so you feel connected, valued and motivated.
Grow through professional and personal development opportunities. We offer regular supervision, goal-setting and individual development plans so you can grow your skills and practice. We also have study leave options, support for obtaining qualifications, career opportunities through secondments, and our Leadership Network.
Thrive with a variety of benefits to support your wellbeing and work-life balance. We offer additional leave days, a broad range of EAP services, generous salary packaging entitlements and more
Ready to join us?
Windana is committed to child safety and a valid Working with Children Check and Police Check are required for this position.
Windana values and celebrates diversity and inclusion and is an equal employment opportunity employer. We encourage applicants of all backgrounds and life experience to apply. Our aim is to build a team that closely reflects the diversity of the people and communities we work with.