Administration Support Officer

6 days ago

Wooroloo, Australia Serco Full time

Salary of $64,079.39 + super (pro rata based on 47.5 hrs worked per fortnight)
- Ongoing training and development provided to help you thrive
- Free buffet style lunch and parking provided

**Administrator Officer**
**Serco is a place where you can grow**
Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.
We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

- Opportunities for professional development and career progression
- Supportive and collaborative working environment
- Employee assistance programs for wellbeing and mental health
- Comprehensive training in customer service and administrative support

**Make an impact at Serco**
As an Admin Officer, you will provide vital administrative and customer service support to the Visits area at Acacia Prison. You’ll assist with visitor bookings, answer queries, and ensure smooth processing for all visitors. This role requires high levels of organisation, attention to detail, and the ability to communicate effectively with visitors and staff from various backgrounds.
As an Admin Officer in the Visits team, you’ll make a positive impact by:

- Processing visitor bookings and providing administrative support for visits
- Answering phone and reception queries with professionalism and courtesy
- Maintaining accurate data entry and administrative records
- Collaborating with team members to ensure smooth daily operations
- Assisting with general administrative duties as needed

**Serco is a place for you**
You are organised and detail-oriented, with a passion for customer service. You excel in a fast-paced environment and have the ability to handle multiple tasks effectively. Your strong communication skills and commitment to service excellence will make you a valuable asset to the team.
To be successful in this role you’ll have:

- Demonstrated experience in administrative or clerical functions
- Excellent communication and interpersonal skills
- High-level competence in data entry and maintaining computerised systems
- Ability to prioritise tasks and work effectively under pressure
- Proficiency with office software packages and general office equipment

As a fast-growing and successful global company, Serco’s services span across the areas of justice, immigration, defence, space, customer services, health, and urban mobility. In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.
**Please note**:
This position carries trust and responsibility. To support this, a comprehensive probity assessment, including a National Police Check, is a key part of the selection process for this role.
**Are you ready to do important work that really matters?**
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.
**Impact a better future at Serco.

  • Administration Officer

    2 weeks ago

    Wooroloo, Western Australia Serco Full time $60,000 - $80,000 per year

    Serco is a place where you can growJoin a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:Competitive pay and benefits under the Acacia Prison General Enterprise...

  • Administration Support Officer-acacia Prison

    2 weeks ago

    Wooroloo, Australia Serco Full time

    Work in a role where you’ll ‘make a difference’, with no two days the same. - Fantastic training & development opportunities to nurture your skills & grow your career with Serco. - Work as part of a close-knit team where you’ll get strong support & guidance **About us - Serco & proud** **About the Opportunity** This a permanent opportunity...

  • Medical Administration Officer

    2 weeks ago

    Wooroloo, Australia Serco Full time

    Salary $70,248.36 base + super - Join a team where you make a significant impact everyday! - Free buffet style lunch and parking provided! **Medical Administrator** **Serco is a place where you can grow** Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward. We offer lots of headroom for you to grow...

  • Stores Administration Officer

    2 weeks ago

    Wooroloo, Australia Serco Plc Full time

    Based at Acacia Prison Full time opportunity Be part of a team, making a difference everyday **About the Role**: Reporting to the Supply Chain Supervisor you will be responsible for managing both inward and outward stock movement at Acacia Prison in Wooroloo, WA. You will be required to oversee the efficient receipt, storage and dispatch of goods once they...

  • Intelligence Administrator

    2 days ago

    Wooroloo, Australia Serco Plc Full time

    Join the committed team at Acacia Prison Ensure excellence in operational delivery to meet terms of the contract Fulltime position About the role We are currently seeking an Intelligence Administrator to join our team based at Acacia Prison. This is a full-time position and reports to the Integrity and Intelligence Manager. In this role you will provide...

  • Indigenous Peer Support Officer

    6 days ago

    Wooroloo, Australia Serco Full time

    This is an amazing opportunity to make a difference within the local community. - Drive impactful outcomes and team collaboration - Make a difference in a role where no 2 days are the same **About the Opportunity** The Indigenous Peer Support Officer will foster and promote a sense of well-being amongst the prisoner cohort by the provision of a service...

  • Medical Administration Team Leader

    2 weeks ago

    Wooroloo, Australia Serco Full time

    Make a difference in a role where no 2 days are the same - Ongoing training and development provided to help you thrive - Influence innovation and continuous improvement **About the Opportunity** The key purpose of the Team Leader is to provide a high level of administration support to Acacia Prison Health Centre whilst managing a team of medical...

  • Catering Officer

    2 weeks ago

    Wooroloo, Australia Serco Full time

    Fixed Term position offering the opportunity for career growth within a large organization with a global footprint. - Join a welcoming and inclusive team - Access a world of unlimited opportunities, including highly discounted Gym Benefits for both you and your family. **About the Opportunity** The objective of the Catering team is to provide catering and...

  • Sentence Management Administrator

    9 hours ago

    Wooroloo, Australia Serco Plc Full time

    Fixed term Empower individuals to make positive behavioural change Be part of a site wide objective of rehabilitation and reducing reoffending About the Role Reporting to the Sentence Management Manager you will be responsible for ensuring that all prisoner reports in relation to security rating, individual management plans, transfers and parole are...

  • Trainee Custodial Officer

    2 days ago

    Wooroloo, Australia Serco Full time

    Salary of $81k - $85k per year (after training) + super with potential for additional earnings through overtime - Flexible schedule with only 7 days on duty per fortnight and free meals provided during every shift - Career development and opportunity to earn a Cert III in Correctional Practice **Custodial Officer** **Serco is a place where you can...