Administration Supervisor

1 week ago

Hunter Valley, Australia Invocare Full time

**About you**

You have broad customer service and administrative experience (retail or hospitality would be ideal) as well as track record in staff supervision. You are looking for a new challenge and want to work in a positive team environment.

**A little bit about us**

We are an ASX listed company and an industry leader operating funeral homes, cemeteries and crematoria across Australia, New Zealand and Singapore.

**What we offer**

You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. We offer you a positive and social workplace where emphasis is placed on ensuring employees feels valued and cared for. In addition, our staff enjoy:

- A competitive pay rate
- Birthday leave
- Discounts for health care and retail providers
- Free access Employee Assistant Program
- Opportunity to buy shares in our company

**About the role**

Reporting to the Parks and Gardens Manager you will have a broad scope of administration, operational and customer service responsibilities. No two days will be the same so your ability to be flexible and resilient will be essential. Your experience will be varied but you do need to have previous staff supervision experience, good computer skills and a “can do attitude”.

**What skills and experience do you need?**
- Experience in Supervision in an administration capacity
- Excellent written and oral communication skills
- Demonstrated knowledge and ability to manage customer accounts and debt collection procedures.
- A focus on customer service and collaborative business relationships.
- Experience in a service driven organisation, in an administrative capacity
- Ability to be people-oriented, and communicate effectively with all levels of the public, both in person and on the telephone.
- Ability to support and motivate a team, contributing to a harmonious and well engaged working environment.
- Demonstrated knowledge and ability to manage customer accounts and debt collection procedures

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