IT Integration Specialist

15 hours ago

Perth, Australia Finite Full time

Location:
- Perth- Job Type:
- Contract- Specialisation:
- Business Systems/Analysts- Salary:
- Negotiable- Reference:
- CR/025484_1709873447- Contact:
- Katie Griffin- **Position Purpose**

**Key Accountabilities**
- Work with the internal stakeholders to define integration requirements and translate those requirements into technical deliverables.
- Design and build of complex system integrations or data flows and interfaces based on functional requirements.
- Monitoring and maintenance of existing integrations or flows and ensuring that they run at optimal times and performance level.
- Work with vendors and third-party contractors on system upgrades and enhancements.
- Provide end-to-end ongoing support for already implemented integrations and interfaces.
- Monitor and action assigned work within the support queue, escalating issues as required in line with business needs, identifying and communicating business workarounds.
- Provide advice, support, and guidance to developers, analysts, administrators and management regarding code review, design and problems.
- Investigate, identify and rectify root cause of repetitive incident tickets, conducting complex analysis of reported defects to enable planning for issue resolution.
- Work closely with internal stakeholders and vendors to provide issue resolution, solution and service delivery, and maintain strong stakeholder relationships.

**Selection Criteria**

**_ Qualifications & Experience_**
- Relevant postgraduate tertiary qualifications in Information Technology or related discipline, with a broad range of exposure to various technical environments.
- Experience working with modern workplace technologies including but not limited to Talend, PeopleSoft, Blackboard, Microsoft365, Jira/Confluence, Microsoft Power Platform.

**_ Knowledge, Skills & Abilities_**
- Experience in integration development and administration/support or similar.
- Experience with SQL database administration will be preferred.
- Strong critical thinking and problem-solving ability with outcome focused solutions.
- Highly developed verbal and written communication skills, with ability to build credibility and demonstrating professionalism with stakeholders.
- Ability to operate in a changing work environment; knowing when to escalate challenging issues.
- Demonstrated skills in the analysis, assessment, design, specification, development, testing, implementation and support of enterprise-level systems.

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