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Customer Service Ft Car Rentals
2 weeks ago
_Enterprise Rent-A-Car is seeking a _**full-time **_Rental Sales Officer to join our _**Newcastle **_team. The position will be part of a rotating roster and includes working weekends. Car rental experience is not required; any applicant with a _**customer service **_or _**retail sales **_background should apply_
- _Opportunity to earn incentives_
- _Career growth within expanding business_
- _Employee discounts on car hire globally_
- _Work for an international brand_
- _Join a driven and knowledgeable team_
**About Us**
At Enterprise Rent-A-Car we are experiencing an exciting period of growth across our Australia & New Zealand regions. We believe in strengthening our communities, serving our customers as if they were our family, and rewarding hard work. Enterprise Holdings is the world's largest car rental company with a global network that spans across more than 90 countries with more than 1.9 million vehicles - taking our customers wherever they need to go.
**About the role**
Primary responsibilities include:
- Customer Service at our Car Rental Counter
- Handle bookings and all customer phone enquiries
- Ensuring vehicles are checked in and out in a efficient and effective manner
- Cleaning the inside and outside of our vehicles
- Cross-sales
**About You**
- Adaptive verbal and written communication
- Outstanding Customer Service
- Ability to identify customer needs and make sales
- Ability to learn and operate our point-of-sale software
- Strong attention to detail
- Organisation skills and ability to multi-task in a fast-paced environment
- Flexibility with willingness to learn and adapt
- Ability to follow process, procedures and maintain documentation
- _With a culture of promoting from within, at Enterprise Rent-A-Car your success will be recognised by excellent career progression opportunities within a growing business. In addition to your remuneration, you will be rewarded by a dedicated learning and _
- _development program and numerous employee benefits_
**Job Types**: Full-time, Permanent
Pay: From $24.96 per hour
Work Location: In person
