Return’s Customer Representative

1 week ago

Williamtown, Australia HERTZ Full time

_Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other reputable brands of Thrifty, Dollar, Ace and Flexicar. At Hertz we drive a ‘One Team’ culture which means at Hertz you will be exposed to all our different brands and be apart of a global multibrand team._
- To continue our success in the future of car rental, we’re looking for customer focused, high performing Instant Return Representative to join our exceptional team and grow your career_
- **What are the Perks?**_
- _**Profit Sharing Program**_
- _**Generous discounts on our brands**_
- _**Employee Car Sales Program**_
- _**Car Leasing Program**_
- _**On-site Airport Parking**_
- _**Additional days leave per annum**_
- _**A focus on sustainability**_
- _**Targeted charity partnerships**_
- _**Key focus on wellbeing and safety**_
- _**WGEA Certified workplace**_

**About the Role?**

As an _Instant Return Representative, _you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. You will be based at our Brisbane Store and you may be required to work at other QLD stores within reasonable travel distance.

In this role you will;
- Greeting our customers as they return their vehicles and ensuring a positive customer experience
- Inspecting the returning vehicle for damage
- Utilising our mini-computer system
- Courteously and expeditiously processing rental returns
- Sell Hertz rental options to our valued customers
- Ensure overall customer satisfaction by resolving issues

**About You?**

To be successful in this position, our newest team member will have the following:

- Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
- Previous experience in customer service or sales; experience in rental industry preferred
- Computer literacy skills required
- Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
- A full and current AU driver’s licence with the ability to drive automatic vehicles

**About the Offer?**

In return for your hard work and dedication, you will be rewarded with:

- **A competitive hourly rate & incentives**:

- **Opportunities for career growth and development**:

- **Full training and a company uniform**:

- **A supportive team environment**:

- **Leave loading & shift penalties applied to base hourly rates**:

- **Employee Benefits and a motivating company culture**

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Monday to Friday
- Public holidays
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates
- Performance bonus

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Williamtown, Australia Hertz Australia Full time

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    18 hours ago

    Williamtown, Australia Hertz Australia Full time

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    1 week ago

    Williamtown, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    5 days ago

    Williamtown, Australia HERTZ Full time

    _Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    1 week ago

    Williamtown, Australia Hertz Australia Full time

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Customer Service Representative

    3 days ago

    Williamtown, Australia Hertz Australia Full time

    Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other...

  • Wakulda Field Services Representative

    1 week ago

    Williamtown, Australia Boeing RIV Site Full time

    The Opportunity As a Field Service Representative in the Mission Systems and Ground Segments Capability, you will provide maintenance services and support to the Boeing Defence Australia Wakulda Program located at Williamtown, NSW. The Wakulda System is a world-leading Air Defence C2 System. It is a network-centric ground-based air surveillance and control...

  • Program Safety Management Coordinator

    2 weeks ago

    Williamtown, Australia Boeing RIV Site Full time

    The Opportunity We are seeking a talented individual with significant experience in Product and Service Safety (P&SS) management within the Defence and/or civil aviation environment to join the Wedgetail program as our Program Safety Management Coordinator (PSMC), based in Williamtown. Reporting to the Program Manager, the successful applicant will assist...

  • Advanced Training and Test Environment

    2 weeks ago

    Williamtown, Australia Raytheon Full time

    **Date Posted**: 2025-02-19 **Country**: Australia **Location**: AUSNSW115: Williamtown NSW, 1 Technology Place, Williamtown, NSW, 2314, Australia **Position Role Type**: Unspecified - Work on a variety of exciting programs to keep Australia safe - Be supported with benefits that fit your life, not just your career - Excellent Career Progression and...

  • Aps 5 - Base Support Officer

    3 days ago

    Williamtown, Australia Australian Government Department of Defence Full time

    $76,611- $82,059 (plus Super) - Williamtown - NSW **The Role** Base Support Officers have considerable stakeholder and customer engagement responsibilities. You will be required to understand our business and develop a clear understanding of the scope of Security and Estate Group deliverables and the Service Delivery Framework that underpins service...