Customer Service Assistant Manager Ft

7 days ago

Rochedale, Australia Drakes Supermarkets Full time

**Exciting Career Opportunity**
- Attractive remuneration + 10% company discount for you and your family
- Full on-the-job training and support provided
- Opportunity for career progression

Almost 50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has now become the largest independent grocery retailer in Australia. While we’ve grown from one store to more than 60 stores across South Australia and Queensland, Drakes Supermarkets has retained the same values since day one.

Our mission at Drakes is to provide our customers with exceptional service, value for money, a great range and an outstanding shopping experience. To achieve this, we acknowledge that our customers are the most important people in our business.

**What we offer you**:
Become a valuable part of highly supportive diverse work culture, with more than 5,500 team members nationally, we’re committed to creating an inspiring workplace at Drakes, which supports the development of great people.
- 10% staff and family discount across all Drakes stores
- Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more
- In-depth onboarding and career progression opportunities
- Company funded retail management qualifications and first aid qualifications
- Vehicle leasing opportunities

**About the role**:
Reporting directly to the Customer Service Manager, this successful applicant will be responsible for assisting with the day-to-day operation of the stores customer service department, to ensure both the smooth operation of the department, as well as provide Drakes promise of exceptional customer service.

If successful, you will be required to assist with managing and coaching the team, completing stocktakes, generating rosters + much more

**Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate**:

- POS knowledge is preferred, but not essential
- Ability to supervise a team
- Accurate team member rostering
- Passion and enthusiasm, with a very "hands on" approach
- Unparalleled commitment to customer service
- Excellent communication skills
- Ability to liaise with both team members and management
- A flair for merchandising
- Commitment to work health and safety standards

**If this sounds like the opportunity you've been looking for, click 'Apply' now

  • Duty Manager

    24 hours ago

    Rochedale, Australia Drakes Supermarkets Full time

    **Exciting Career Opportunity** - Attractive remuneration + 10% company discount for you and your family - Full time role with training and support provided - Opportunity for career progression Over 50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has now become the largest independent grocery retailer in Australia....

  • Customer Service Coordinator

    5 days ago

    Rochedale, Australia AVK Australia Holding Pty Ltd Full time

    **About our Organisation** AVK is a highly respected global business and one of the leading valve manufacturers in the water supply, wastewater, civil infrastructure, gas, fire protection and industrial sectors. The AVK Group operates more than 100 companies worldwide, supplying to more than 80 countries and employs around 5,300 people. AVK's core business...

  • Customer Service Consultant

    2 weeks ago

    Rochedale, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

  • National Customer Service Administrator

    7 days ago

    Rochedale, Australia Beaumont Tiles Full time

    **Join the tile industry leader within the Bunnings/Wesfarmers group**: - ** Work from home 1 day per week!**: - ** Exclusive employee discounts** **THE ROLE...** We are looking for a skilled Customer Service Administration Officer to join our Residential Sales team. Based in our state office in Rochedale, you will serve as a point of contact for clients...

  • National Customer Service Coordinator

    24 hours ago

    Rochedale, Australia Beaumont Tiles Full time

    **BEAUMONTS - Creating dream spaces!** - ** Join the tile industry leader within the Bunnings/Wesfarmers group**: - ** Collaborative national team - join the experts in delivering exceptional outcomes for our customers!**: - ** Attractive salary + Incentive bonuses +**Exclusive employee discounts**: - ** Work from home 1 day per week!** **THE...

  • Customer Service Agent

    2 weeks ago

    Rochedale, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

  • Customer Service Agent

    5 days ago

    Rochedale, Australia Probe CX Full time

    **About the role** **Key details** - Full-time - Operational Hours: Monday Saturday 9am to 5:30pm (rotational roster). - Commencing ASAP - Located at Brickworks Place, Rochedale, QLD (FREE Parking). - Australian Based Role **About you** You will have a history of effortlessly nurturing customer connections, masterfully untangling intricate inquiries, and...

  • Customer Service Administration Officer

    23 hours ago

    Rochedale, Australia Beaumont Tiles Full time

    **Enjoy a career with Beaumont Tiles!** - ** Be part of our growth**: - ** Strong focus on cost estimation, order administration and customer support**: - ** Work from home once a fortnight & finish at 3pm on Fridays**: - ** Fast paced, dynamic and collaborative team** We are looking for a skilled Customer Service Administration Officer to join our...

  • Administrative & Customer Service Specialist

    2 weeks ago

    Rochedale, Australia Brisbane Plant Nursery Full time

    **About Brisbane Plant Nursery**: Brisbane Plant Nursery is Australia's largest online plant nursery. We deliver over 600+ Specie of plants Australia-wide to wholesale and retail customers. **Job Overview**: **Responsibilities**: - Efficiently handle incoming calls (work phone will be provided), ensuring customer queries are addressed and routed to...

  • Store Person

    1 week ago

    Rochedale, Australia Drakes Supermarkets Full time

    **Exciting Permanent Part-Time Opportunity** - Fulltime position and 10% company discount - Dynamic growing company - Potential for promotion Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide...