Principal Infra Tech Lead, Db Change Services SQL

1 week ago

Kogarah, Australia Westpac Group Full time

**Create your best future and join Westpac as a Principal Infra Tech Lead**

**What’s the role?**

An exciting opportunity is available for an IT Infrastructure Delivery Manager to lead the seamless execution of complex, multi-phase IT infrastructure projects, ensuring alignment with scope, budget, and quality expectations.

The individual in this role will serve as the Project Service Delivery Manager, responsible for ensuring consistent and high-quality service delivery across medium to large-scale database build and migration projects. This includes driving end-to-end process improvements and strengthening governance frameworks. Key responsibilities include capacity planning, financial recovery, weekly change reporting, front-door and pipeline management, and milestone tracking. The role will also lead the establishment and scaling of Agile and Scrum practices, acting as the primary escalation point for customers. Through proactive engagement, the individual will enhance delivery maturity and optimise operations to support customer growth.

**What do I need?**
- Proven experience managing end-to-end service and project delivery with involvement in planning, Quality of delivery, Finance, execution, process, and governance for medium, to large-scale IT Infra transformation projects.
- Deep expertise in process frameworks, governance and operating models.
- Supervise the delivery team to ensure alignment with quality, timeline, and budget requirements. Monitor and provide guidance on team delivery progress, processes, risk management, and compliance.
- Demonstrate effective stakeholder management with customers and vendors, fostering a high-performance, collaborative, and customer-centric culture
- Demonstrate outstanding communication, issue resolution, and reporting skills, and serves as the primary engagement point of contact for customers stakeholders
- Demonstrates advanced proficiency in the Agile framework, with proven experience in implementation and expertise using tools such as JIRA, confluence, Power BI and ServiceNow.
- Extensive knowledge of budgeting and financial processes, including OPEX and CAPEX

**Why join us?**

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

**Create your future today**

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the _"People with Disability and/or needing Accessibility Requirements" _page on our website.

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