Financial Systems Support Analyst

A permanent full time opportunity exists to join our Financial Systems Support Team as a Financial Systems Support SAP Supply Specialist. This position is based in our Melbourne Head Office in St Kilda, with hybrid working arrangements.

**The Opportunity**

The Financial Systems SAP Supply Support Specialist is responsible for managing, supporting, and optimizing SAP Supply functions within the organization's financial systems environment. This role involves providing technical expertise, troubleshooting, and enhancing the SAP Supply functionalities to meet the evolving business needs.

The Specialist collaborates closely with cross-functional teams, including finance, procurement, IT, and business stakeholders, to ensure seamless integration, effective utilization, and continuous improvement of SAP Supply modules.

**Key Accountabilities**
- Configure and customize SAP MM, SD and WM modules to align with business requirements and optimize system functionality.
- Conduct testing, training, and post-implementation support to ensure successful project delivery.
- Provide expert-level support to end-users, addressing system issues, inquiries, and enhancement requests.
- Troubleshoot issues, analyse root causes, and implement timely resolutions to ensure system reliability and performance.
- Lead or contribute to the implementation of SAP projects, including upgrades, rollouts, and integrations.
- Collaborate with internal and external stakeholders to integrate SAP modules with other business systems.
- Maintain and support inhouse scanning solution developed with SOTI software.
- Collaborate with stakeholders to identify opportunities for system enhancement, propose solutions, and implement changes through proper testing and validation processes.
- Develop and deliver training materials, workshops, and user guides to educate stakeholders on SAP Supply functionalities, best practices, and system updates.
- Create and maintain comprehensive documentation of system configurations, processes, and procedures for reference and knowledge sharing.

**About You**

We are seeking a seasoned Senior SAP Analyst with expertise in the Materials Management (MM), Sales and Distribution (SD), and Warehouse Management (WM) modules.

**Key Skills and Experience**
- In-depth understanding of SAP Supply functionalities, integration points, and best practices in a complex enterprise environment.
- Minimum of 10 years of hands-on experience in SAP MM, SD, and WM modules, with a focus on system administration, configuration, and support.
- Strong understanding of business processes in procurement, sales, and warehousing, with the ability to translate business requirements into SAP solutions.
- Proven track record in analysing and troubleshooting technical issues, perform root cause analysis, and implement effective solutions.
- Experience in customization, enhancement, and integration of SAP ECC6 modules, including SAP Materials Management, Purchasing, Sales & Distribution, and Warehouse Management to meet business needs.
- Understanding of EDI concepts and ability to investigate and resolve issues.
- Ability to collaborate effectively with cross-functional teams and external vendors, and clearly convey technical concepts to non-technical stakeholders, and facilitate user training sessions.
- Experience in change management, system documentation, and compliance with regulatory.
- Strong problem-solving skills, attention to detail, and a proactive approach to continuous improvement.

**Nice to have**:

- Experience with SOTI scanning solution.
- Experience with OpenText Vendor Invoice Management (VIM) and it’s integration with MM Purchasing.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible Leave Program, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**The Organisation**

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘**_People Caring for People’_** since 1964.

We believe in a bright future for our company and for every one of our employees - our wellbeing initia