
Claims Consultant
4 hours ago
To Manage a portfolio of Recoveries files within the Recovery & Settlements Department, whilst achieving cost effective and quality claims handling through robust relationships with internal and external service providers._
- _Bulk HIRE - 9243, 9244,9245, 9246, 9247
- _Motor claim or liability experience highly desirable _
- _Ideally a good understanding of the legislative, regulatory and compliance obligations. _
- _Ability to make decisions and liaise with solicitors and stakeholders. _
- _Exceptional customer service skills written and verbal. _
- _Demonstrated ability to operate in a complex environment, prioritise tasks and organise workload effectively. _
- _Ability to develop strong relationships at all levels with both internal and external stakeholders coupled with a high level of emotional intelligence. _
- _Broad ability to drive for results, focus on outcomes and well-developed negotiation skills._
- _End to end management of a portfolio of complex, high value, and sensitive claims. _
- _Build and maintain relationships with internal and external stakeholders such as solicitors, credit hire companies and third parties. _
- _Clear understanding of liability, negligence, and road rules _
- Ability to work autonomously and collaboratively in a dynamic environment _.
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Claims Consultant Recoveries
4 hours ago
North Lakes, Australia Auto & General Insurance Full timeThe Recoveries Claims Consultant role exists to: - To provide a personalised, seamless customer experience for at fault TP’s by educating, negotiating and providing appropriate solutions for their circumstances. - To ensure the best possible recovery outcome occurs by proactively contacting our TP’s customers to obtain critical information - To ensure...
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Customer Claims Consultant
2 days ago
North Lakes, Queensland, Australia Budget Direct Full time $60,000 - $90,000 per yearMotor Claims Consultant - North LakesAre you passionate about helping others and enjoy building relationships? Join our North Lakes team as a Motor Claims Consultant. You'll play a crucial role in assisting our customers when accidents happen, ensuring their experience is smooth and positive from start to finish. If you love problem-solving and providing...
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Senior Claims Consultant
4 days ago
North Lakes, Queensland, Australia Auto & General Insurance Full time $80,000 - $120,000 per yearThe roleAs a Complex Home Claims Consultant, you won't just manage high-value, complex home claims, you'll be the trusted guide for people navigating some of the most challenging moments in their lives.Handling a portfolio of large loss claims (over $100K), you'll provide a personal, end-to-end service from the moment a claim is lodged right through to its...
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Claims Consultant Settlements
4 hours ago
North Lakes, Australia Auto & General Insurance Full time**About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. **The role** The...
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QA Consultant Motor Claims
1 week ago
North Lakes, Australia Auto & General Insurance Full time**The **R **ole** The Quality Assurance Specialist (Motor Business Performance & Strategies) will play a key role in the ongoing development of the Motor Claims & Assessing Quality Assurance program. The incumbent will be actively involved in the ongoing efficient monitoring of internal and external compliance (procedure adherence and technical precision)...
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Claims Consultant Recoveries
4 hours ago
North Lakes, Australia Auto & General Insurance Full time**About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. **The Role**: Due to...
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Claims Consultant
2 days ago
North Lakes, Australia Auto & General Insurance Full timeTo Manage a portfolio of Recoveries files within the Recovery & Settlements Department, whilst achieving cost effective and quality claims handling through robust relationships with internal and external service providers._ (Insurance) Providing delivery of superior claims service, determining proper policy coverage to conclude, investigate, evaluate and...
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Claims Consultant
4 hours ago
North Lakes, Australia Auto & General Insurance Full timeRecoveries is a fast paced, high volume environment where we recover the costs and/or loss of damaged assets experienced by our client after being involved in a motor vehicle accident. The role will involve end to end management of a disputed liability portfolio including gathering evidence to support the clients version of events and liaising with third...
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Claims Consultant
1 week ago
North Lakes, Australia Auto & General Insurance Full time_To Manage a portfolio of Settlements files within Recovery & Settlements Department, whilst achieving cost effective and quality claims handling through robust relationships with internal and external service providers._ - _End to end management of a portfolio of complex, high value, and sensitive claims. _ - _Build and maintain relationships with internal...
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Third Party Direct Claims Management Consultant
4 hours ago
North Lakes, Australia Auto & General Insurance Full time**The Role**: As a Third Party Direct Claims Management Consultant, you will be helping our third parties with their repair process. Managing a portfolio of files where third parties have directly claimed with us and presenting total loss settlements to these parties. **What are we looking for?** - Strong conflict resolution skills - Empathy and...