Work Allocator

24 hours ago

Melbourne, Australia Service Stream Full time

Primary Location

Melbourne, VIC
Job Description Summary

An exciting opportunity has arisen for Work Allocator to join our Advanced Metering team at ServiceStream Australia
About the Role

Service Stream’s Energy and Water division are currently seeking a Work Allocator to join our Advanced Metering team. Reporting directly to the Planning Lead, you will be responsible for contributing to the profitability and growth of Service Stream by performing allocation and administrative duties.

Key Responsibilities
- Coordinate and drive field staff to ensure all work orders are handled end-to-end and within regulatory timeframes
- Facilitate and manage all aspects of workforce scheduling, planning and allocation using Excel and other relevant systems
- Outbound calls to customers and other parties on a daily basis
- Identify and consolidate data from the client in order to plan and allocate work orders
- Maintain field resource leave requests to ensure adequate resourcing
- Working efficiently with Service Stream and client systems and databases
- Ensure all work performed is in accordance with contractual quality and safety requirements to company standards and to the satisfaction of the customer
- Undertake and complete any other duties as requested by Team Leader / Manager
- Strong focus on servicing the client’s expectations

Skills and Experience
- Minimum 12 months experience in an office environment is essential
- Competencies in MS Office suite: Word, Excel, Outlook
- Excellent organisational and administration skills
- High level attention to detail
- Able to work discreetly with sensitive and confidential information

**Benefits**:

- Permanent, full time opportunity
- Focus on reward & recognition
- Supportive team culture

About Us

ServiceStream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications, utilities and transport industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base.

ServiceStream is committed to building a workplace culture that values diversity and inclusion. We actively promote the employment of Aboriginal and Torres Strait Islanders, people with a disability, LGBTQI and other diverse groups to strengthen relationships and benefit our people, clients, and communities.

ServiceStream are a signatory to the Veterans Employment Commitment. We value the skills and experience of ex-ADF members and their partners and will strongly consider veterans who meet the key criteria for our employment opportunities.
Department

Workforce Planning

How to Apply

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