Technical Writer

4 days ago


Mulgrave, Australia Agilent Technologies Inc. Full time

**Primary Function**:
Responsible for the production and ongoing development of user documentation, both printed and online, for products within the Agilent Atomic, Molecular, and Raman Spectroscopy division. This role will focus on developing content that enable our end-use customers to access the exact information when they need it and to enable and promote self-support and product maintenance. You will be interacting with several teams involved in the product lifecycle including marketing, software and hardware quality, manufacturing, software and hardware product development, and managing external vendors to develop learning products.

**Principal Duties and Responsibilities**:
- Research, plan, organize and develop user documentation including manuals, getting started guides, software help, tutorials, and video demonstrations

- Analyze user needs and organize information according to those needs

- Write, edit and present clear and concise information according to set standards regarding order, clarity, style, and terminology

- Maintain ownership and management of technical documentation version control and customer accessibility

- Work with translators and other external agencies as required

- Manage multiple projects simultaneously, often to tight timeframes

- Maintain close contact with other Agilent groups and departments worldwide

**Qualifications**:
Qualifications:
- Demonstrated experience in writing technical user documentation

- BA/BS in Chemistry/Physics/Biochemistry/Engineering or equivalent —

Knowledge of spectroscopy technique(s) such as AA, ICP-OES, FTIR and UV-Vis advantageous
- Microsoft Office Suite including using Microsoft Word templates

- Excellent proven project management experience including demonstration of planning and organizational skills with mínimal supervision

- Must be deadline-oriented, and will be meticulous and attentive to details

- Solid work ethic, professional, and have organizational ability and follow-up skills

- Native English speaker or proven level of excellent spoken and written English

Other:
This will start as an on-site role but has the option to move to a hybrid role.

**Additional Details**

This job has a full time weekly schedule.

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

**Travel Required**:No

**Shift**:Day

**Duration**:No End Date

**Job Function**:Marketing



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