Case Manager

Case Manager - Eastern and Outer Eastern Suburbs
- Work with a supportive, open and energetic people focused team in our Croydon office
- Join a Non for Profit leader in Community Care
- Full time role Monday - Friday, 9am to 5pm

The opportunity

We have an exciting opportunity for an experienced Case Manager to join our Aged Community Care Team covering the Eastern and Outer Eastern Suburbs. A permanent Monday - Friday, 9am to 5pm position.

Adopting a holistic person-centred approach; the Case Manager will operate in the Community using their highly developed relationship building skills to work with clients, carers and families to manage person-centred Care Plans to achieve individual goals.

Key Accountabilities
- Undertake and understand case management including complex, high and moderate care requirements.
- Conduct initial and ongoing assessments to evaluate client abilities.
- Monitor costs of Care packages and ensure services and operations are within budget constraints.
- Ensuring that the organisation's customer service expectations are exceeded in the administration.
- Develop care plans according to client needs
- Complete documentation to ensure compliance with policies and procedures.
- Conduct workplace assessments in accordance with Occupational Safety and Health guidelines
- Provide leadership and support to direct care employees to promote ongoing development.
- Liaise with General Practitioners, Allied Health Professionals, community organisations and internal clinical care providers to ensure client needs are met and well-coordinated.

About you

You will have a strong background within the Aged Care Industry and have recent demonstrated Home Care Package experience and knowledge. In addition you will be able to demonstrate the following experience, skills and attributes:

- Strong communication and engagement skills
- Solid Case Management experience
- Experience creating Care Plans
- Experience in managing HCP budgets
- Knowledge of service provision, co-ordination, allocation and compliance with contractual obligations
- A demonstrated understanding of health care within a community environment.
- Knowledge of manual handling principles with the ability to train others.
- Time management and organisational skills.
- Ability to work autonomously with a team focus
- Decision making and problem-solving skills
- Computer literacy in word processing, spreadsheets, and calendar management software

Benefits of working for Silver Chain
- Competitive hourly rate + Super
- Option to salary package up to $18,850 per annum
- Smart tools provided to perform your work
- Health Care benefits
- Health Care Programs
- Access to EAP Services

Based on Silver Chain Group Policy and Government Directions, you will be required to provide evidence of vaccination against COVID-19,
_including booster requirements _or evidence of a medical exemption in order to commence employment with Silver Chain

About Silver Chain Group

At Silver Chain Group, we are proud members of the Diversity Council of Australia and our greatest strength is our people. Driven by our values of integrity, respect, trust and compassion, we aspire to create a better home care system for all Australians. With a proud history of more than 125 years, Silver Chain Group is an employer of choice and the leading provider of high-quality health and aged care in the homes and communities of more than 65,000 Western Australians every year. Join our team of more than 4,450 staff, caring for more than 105,000 clients across Australia. We’ll provide you with opportunities to help you develop and grow in your career, with training and education programs to help you achieve your goals.