Principal Community Services Officer

3 days ago

Brisbane, Australia Youth Justice Full time

Key Responsibilities
- **As Principal Community Service Officer, you will specifically**:

- Support the establishment and operation of high level, strategic multi-agency initiatives including Multi-agency Collaborative Panels.
- Develop and lead a strong, integrated multi-agency service system in collaboration with non-government funded and unfunded provider/s, and relevant government agencies at a local level, and conduct planning activities, including service mapping and outcome monitoring and evaluation, to identify potential challenges and enhance service delivery.
- Represent youth justice at regional consultation forums, committees or working groups as required.
- Promote learning and information sharing in relation to services, networks and referral pathways within the community, through site mentoring, delivery of learning and development opportunities, and via the preparation of a range of high-quality communication materials.
- Provide leadership in the implementation of strategies that facilitate and sustain the formation of partnerships between the department and key stakeholders within the region and at a local level.
- Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.
- Establish and maintain effective communication with key stakeholders.
- Facilitate the effective engagement in the partnership of people, communities and organisations from Indigenous and culturally and linguistically diverse backgrounds.

**What we are looking for**:
We'll assess your suitability for this role by looking at what you've done previously - the knowledge, skills and experience you've built, your potential for development, and your personal qualities.
Every staff member is expected to role model leadership behaviours.
This role requires the leadership capabilities of a team leader/individual contributor/program leader/executive/chief executive profile as outlined in the Leadership competencies for Queensland booklet.
**Vision**:

- Leads strategically - seeks and leverages stakeholder feedback to steer and adjust plans and encourages others to do the same.
- Makes insightful decisions - empowers collaborative decision making in the team.

**Results**:

- Builds enduring relationships - initiates two-way collaborations by providing information and advice in a timely, proactive and non-technical manner, supporting the team to do the same.
- Drives accountability and outcomes - works with the team to develop shared objectives and clear indicators for success.

**Accountability**:

- Fosters healthy and inclusive workplaces - demonstrates respect for others, taking the time to connect, check in and show an interest in their wellbeing.
- Demonstrates sound governance - analyses data and trends to identify risks to project activities and empowers other to incorporate risk management into planning.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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