Customer Service/operations

1 day ago

Marion, Australia Harvey Norman Full time

**Job no**: 565532
**Work type**: Full Time
**Location**: Marion
**Categories**: Sales
- **Full Time** Position
- Guaranteed base earnings
- Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman **Marion**Customer Service Team is seeking a passionate, **Customer Service/Operations Assistant** to join them in delivering _Great Service, Always_ to their customers.

**In this role you will**:

- Actively manage Harvey Norman customer repairs & servicing
- Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date
- Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service
- Assist with the department's manager duties including processing credit, reconciliations, completing new warranty inquiries following company procedures and reporting
- Run weekly reports for repairs/service jobs as required by the Proprietor
- Advise customers of arrival of stock and organise delivery as requested by the Proprietor
- Be Health and Safety conscious

**What we require**:

- Experience in (or ability to work in) a customer focused, successful retail business
- Experience working in a high volume administration role
- Capacity to juggle multiple tasks with a flexible, 'can-do' attitude
- Customer service champion with very strong communication and interpersonal skills
- Ability to think on your feet and manage your own work-flow with great organisational/prioritisation skills
- Familiarity with Australian Consumer Law (desirable)
- Being full of energy, ambitious, confident and flexible
- Friendly, outgoing, approachable and work well as a team member.
- Ability to service customers while managing work tasks around their needs
- Going above and beyond to provide exceptional customer focused problem solving.
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services

**What we offer**:

- Generous staff discounts
- Harvey Norman is a strong advocate of career progression with a wide support network for professional development
- An environment where good performance is recognised and rewarded
- A flexible and positive work environment

**Advertised**: 17 Dec 2024 Cen. Australia Daylight Time

  • Customer Service Manager

    1 week ago

    Marion, Australia Myer Full time

    **Job no**: 942721 **Work type**: Permanent / Full time **Location**: Marion **From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work**. **Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re...

  • Customer Service Advocate

    2 weeks ago

    Marion, Australia beBeeCustomer Full time $50,000 - $70,000

    Job OverviewWe seek a skilled customer service representative to deliver exceptional experiences and meet customers' expectations.Your RoleYou will work in the banking and finance sector, utilizing your top-notch skills to assist customers via phone with various inquiries. Your focus will be on delivering world-class services.Main...

  • Customer Service Representative

    5 days ago

    Marion, Australia BlueScope Full time $60,000 - $80,000 per year

    Job Description BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes. The Opportunity Come and...

  • Customer Service Representative

    5 days ago

    Marion, Australia BlueScope Full time $60,000 - $80,000 per year

    Job DescriptionBlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.The OpportunityCome and discover the...

  • Sales Consultant at Goodlife Health Clubs

    5 days ago

    Marion, Australia PG Operations Pty Ltd Full time

    **About Goodlife Health Clubs**: **As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs** is in a unique position to kickstart your career in the sector. We currently operate in excess of 90 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of...

  • Customer Experience Specialist

    2 weeks ago

    Marion, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success! Our Marion Branch are looking for an experience Customer Service Coordinator...

  • Telstra Retail: Part Time Customer Service and

    2 weeks ago

    Marion, Australia Telstra Full time

    **Employment Type **:Permanent **Closing Date **:3 Jan 2025 11:59pm **Job Title **:Telstra Retail: Part Time Customer Service and Sales Consultant MARION **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store...

  • Telstra Retail: Part Time Customer Service and

    5 days ago

    Marion, Australia Telstra Full time

    Employment Type Permanent Closing Date 17 Nov 2024 11:59pm Job Title Telstra Retail: Part Time Customer Service and Sales Consultant MARION Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...

  • Operations Team Member

    7 days ago

    Marion, Australia The Good Guys Full time

    OverviewThe Good Guys is a retailer offering home appliances and consumer electronics. We have a long-standing history of helping families live better for less and delivering exceptional service and advice. We support our 100+ store network, online presence, and commercial division, and we offer a range of career opportunities within the JB Hi-Fi Group.Job...

  • Telstra Retail: Casual Customer Service

    2 weeks ago

    Marion, Australia Telstra Full time

    **Employment Type**:Casual **Closing Date**:21 June 2025 11:59pm **Job Title**:Telstra Retail: Casual Customer Service & Sales Consultant MARION **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer...