Customer Service Advocate

2 days ago


Marion, Australia beBeeCustomer Full time $50,000 - $70,000
Job Overview

We seek a skilled customer service representative to deliver exceptional experiences and meet customers' expectations.

Your Role

You will work in the banking and finance sector, utilizing your top-notch skills to assist customers via phone with various inquiries. Your focus will be on delivering world-class services.

Main Responsibilities
  • Answering customer queries via phone and email, prioritizing their needs
  • Actioning customer requests efficiently and effectively
  • Performing administrative tasks and data entry
Requirements
  • Previous customer service experience in any industry
  • Natural ability and desire to help others and build trusting relationships
  • Strong written and verbal communication skills
  • Ability to thrive in fast-paced environments
  • Empathetic, compassionate, and professional attitude
What We Offer
  • In-depth training to develop your skill set
  • Ongoing coaching and support to ensure success
  • A dynamic and energetic work environment with opportunities for growth
  • Flexible scheduling once trained


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