Technical Support Analyst:

3 days ago

Brisbane, Australia HUMANISED GROUP Full time

**Join a dynamic team at the forefront of the mining industry.**

With mining operations in both Australia and America, our client operates globally with an emphasis on safety, collaboration, and cutting-edge technology.
- **Remote working arrangement, potential travel 1 week per month**:

- **8 month contract starting ASAP**:

- **Must have Drivers License**

**As a Technical Support Analyst you will**:

- Diagnose and resolve technical issues with systems, software, and hardware.
- Onboard new staff, which involves assigning roles and responsibilities
- Provide hands-on technical support, including problem solving and troubleshooting for **Oracle Fusion** users.
- Perform routine maintenance tasks, such as software updates, system backups, and security checks.
- Prepare the business for system updates and changes, ensuring mínimal disruption.
- Log, track, and prioritise support requests using a ticketing system
- Manage expectations with external support teams and maintain clear communication channels.
- Oversee data migration and system updates, ensuring data integrity and smooth transitions.
- Create and update user guides, FAQs, and documentation; provide training to users on new systems or software.
- Serve as the primary point of contact for system-related inquiries, particularly in procurement.
- Provide remote troubleshooting and support to users

**About you**:

- Ability to work effectively with resistant blue-collar workers, ranging from seasoned miners to younger staff.
- Must be patient, able to influence, and capable of using a light-hearted, approachable manner to help workers embrace and effectively use the technology.
- Adjust communication styles to meet the needs of different worker demographics and levels of tech-savviness.
- You must have experience in Oracle Fusion

Does this sound like you?

  • Technical Analyst

    1 week ago

    Brisbane, Australia Hansen Technologies Full time

    **Technical Analyst Ready for your next career move? Then don’t miss this exciting career opportunity! **About the role**: Working as part of a collaborative global team, you will share responsibility for delivering large-scale IT projects to major companies in the Australian energy industry. This role is for a Technical Analyst to work onsite with one of...

  • Technical Analyst

    3 days ago

    Brisbane Central Business District, Australia Peoplebank Full time

    Location: - Brisbane CBD- Job Type: - Contract- Posted: - about 5 hours ago- Contact: - Mangal Kadam- Discipline: - General IT - Reference: - 254343**About the role** The Technical Analyst role combines the duties of a Technical Analyst (40%), DevOps Engineer (40%), and Technical Support (20%). **Required skills**: - should have strong analytical skills...

  • Workday Technical Analyst

    3 days ago

    Brisbane, Australia Optimum Consulting Group Full time

    **The Opportunity**: An exciting opportunity has arisen for an experienced **Workday Technical Analyst** to support in the implementation of our HCM system - **Workday.** The key responsibilities of this role will include but not be limited to: - Provide Workday system maintenance as part of the support raised by HR users via Service Request, e.g., EIB...

  • Technical Business Analyst

    1 week ago

    Brisbane, Queensland, Australia The Lottery Corporation Full time $80,000 - $120,000 per year

    Could this be one of those rare moments to do the best work of your career?The Lottery Corporation is Australia's largest lottery company offering exciting games that deliver life-changing wins to customers and make a meaningful difference in the community.We're the team who bring you Australia's favourite lottery games. For more than a century, we've been...

  • Senior Technical Analyst

    5 days ago

    Brisbane, Queensland, Australia CYOS Solutions Full time $110 - $130

    Application closing date: Tuesday, 30 September 2025 • 11:59pm, Canberra timeEstimated start date: Tuesday, 28 October 2025Location of work: QLDWorking arrangements: Hybrid working arrangements (i.e. a combination of onsite attendance at an AEC office and remote working) will be considered at the discretion of the Hiring Manager with a typical 3 days in...

  • Senior Technical Analyst

    3 days ago

    Brisbane, Queensland, Australia CYOS Solutions Full time $69,600 - $72,800 per year

    Application closing date: Tuesday, 30 September 2025 • 11:59pm, Canberra time Estimated start date: Tuesday, 28 October 2025 Location of work: QLD Working arrangements: Hybrid working arrangements (i.e. a combination of onsite attendance at an AEC office and remote working) will be considered at the discretion of the Hiring Manager with a typical 3 days...

  • Senior Technical Business Analyst

    1 week ago

    Brisbane, Queensland, Australia Suncorp Full time $120,000 - $180,000 per year

    Known internally as a Senior Data Systems Analyst, you'll contribute to the strategic optimisation of data systems across our enterprise. You'll work closely with stakeholders across business and technology to ensure data solutions are fit for purpose, scalable, and aligned with organisational goals. This role offers the opportunity to influence product...

  • Technical Analyst

    1 week ago

    Brisbane, Australia Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

  • Senior Technical Business Analyst

    6 days ago

    Brisbane, Queensland, Australia Suncorp Group Full time $120,000 - $180,000 per year

    Hybrid working + Flexible working locations of Brisbane, Sydney or MelbourneCollaborate with mature stakeholders across business and techInfluence product outcomes through expert data analysisKnown internally as a Senior Data Systems Analyst, you'll contribute to the strategic optimisation of data systems across our enterprise. You'll work closely with...

  • SAP Technical Business Analyst

    3 days ago

    Brisbane, Queensland, Australia Paxus Full time $90,000 - $120,000 per year

    We're working with a major government organisation undertaking a high-profile enterprise-wide ERP transformation using SAP S/4HANA. This is a rare opportunity to join a large-scale, multi-year program that will shape the future of service delivery across a broad portfolio of public services and infrastructure.This role offers a unique chance to work in a...