Credit Officer

3 days ago

North Ryde, Australia CSR Full time

CSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand.
Our purpose is ‘Building solutions for a better future'. We have a forward momentum and we're on our way to bigger, better and aspirational outcomes for our employees, customers and communities in which we operate.

**About the role**:
The Credit Officer is a full-time position based at our North Ryde Head office.
Reporting to the Credit Manager, this role is responsible for proactively and skilfully managing the collections process, ensuring the timely recovery of outstanding debts while preserving positive relationships internally and externally.

**Key Accountabilities**:

- Obtain payment of accounts within agreed trading terms
- Ensure any arrears are collected promptly.
- Resolve customer account issues.
- Facilitate the resolution of claims within the Region.
- Refer delinquent accounts to the Credit Manager for possible external collection action.
- Reducing the value of overdue debt to minimise the businesses debtor working capital requirement.
- Maintain records of outstanding debts and schedule follow up of outstanding and bad debts.
- Reconcile overdue debts via letters/telephone and organise debt collection/recovery.
- Data entry of Customer Master and other relevant records.

**About You**:

- Tertiary qualification in Accounting or Credit Management Desirable
- 3-5 years' experience in collections
- Strong analytical and reporting skills
- Excellent interpersonal and negotiation skills
- Successful internal and external customer working relationship.
- Proven work history in Credit Officer role in a relevant industry.
- Tech savvy, experience with MS Office suites

**What we can offer in return**:

- A supportive and engaging work environment.
- Flexible working arrangements to help you balance work and life.
- A competitive salary package plus 12% superannuation.

**Culture**:
At CSR, we are committed to creating a supportive and engaging environment that recognises and rewards its people, enabling them to grow their career and truly thrive.
We are a diverse and inclusive organisation where differences are valued. We welcome people of all backgrounds, experiences, and abilities.

**How to Apply**:
If this role sounds like you and you're ready for you next career move, APPLY TODAY

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