Booking Office Clerk

**Booking Office Clerk**

**Hours: 80 hours per week - full time or part time considered**

**HS1 - $29.57 per hour**

**About Grampians Health**

Grampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term.

This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future.

A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities.

Our communities are diverse - as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region.

Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services. This means your career will be as diverse and rewarding as you strive to be.

**About the role**

We are looking for a dynamic and enthusiastic person with a keen attention to detail. You will be patient focused and enjoy working with in a small team. The Booking Office is responsible for the management of the elective surgery waiting list (ESIS reporting), endoscopy waiting list (non ESIS reporting) along with booking other procedures for BHS. This role works very closely with and is supported by the Liason Nurses.

**Key Responsibilities**
- Provide customer focused approach to service delivery
- Accurate and effecient data collection and entry into various software systems
- Liaise with and support Liaison Nurses and various other teams in the hospital

**Skills and experience**

Essential Attributes
- Demonstrated excellent interpersonal and communication skills.
- Computer literacy, preferable Patient Administration Systems and MS office suite.
- Demonstrated organisational and planning skills with the ability to perform tasks efficiently and accurately.
- Demonstrated initiative and enthusiasm.
- Demonstrated ability to work in a team environment.

**Desirable**
- Knowledge of medical terminology would be an advantage.
- Previous experience in a clerical role.

**Grampians Health Culture & Benefit**

At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Discounted on-site parking
- Access to discounted health club membership
- Staff rewards and recognition programs

**Ballarat Region**

Ballarat is the largest centre in Western Victoria and the states fastest growing inland city. Dubbed Australia’s most liveable city in 2020, Ballart is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes.

**How to apply**

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.
- Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people._

**Selection Criteria**
- Desirable : Do you have administration experience in a health care environment?
- Desirable : What health care and other systems or programs do you have experience in?
- Essential : Have you received three doses of a COVID19 vaccine? If no, please provide further detail regarding doses received, booking dates and/or other relevant information.