Internal Communications Specialist

2 weeks ago

Hawthorn, Australia Lovisa Full time

**Lovisa Life**:
Lovisa was established in Australia in 2010 and has rapidly grown to become one of the world’s leading fast-fashion jewellery retailers. With a strong global focus, we now operate over 1,000 stores across more than 50 markets worldwide. As a trend-driven brand, we cater to everyone, delivering over 150 new styles to our stores each week. Join a dynamic, high-growth international retailer proudly listed on the ASX.

**Your Opportunity**:
**Internal Communications Specialist**, you’ll be the voice that connects our global retail teams — creating engaging, inspiring, and informative content that drives alignment and strengthens our culture.

Reporting to the Head of Learning & Development, you’ll partner across departments to deliver clear, creative, and consistent communications that help our Teams stay informed, inspired, and performing at their best.

**What you'll be doing**:

- ** Execute global internal communication**strategies across multiple channels.
- Create and deliver engaging newsletters, announcements, and campaigns that connect our global teams.
- Partner with Retail, L&D, and Operations to ensure key business messages are delivered clearly and consistently.
- Manage translation and localisation processes to ensure our global audience feels included and informed.
- Maintain and enhance internal communication tools, templates, and content libraries.
- Monitor engagement metrics and continuously improve communication effectiveness.
- Support leadership in crafting key messages and internal announcements.
- Collaborate with stakeholders to plan and execute communication projects and special events.

**What skills you bring**:

- Experience in **internal communications**, content creation, or marketing within a fast-paced organisation.
- Excellent **written and visual storytelling skills** - with strong attention to tone, clarity, and detail.
- Strong stakeholder management and project coordination skills.
- Confidence using digital communication tools (e.g. CANVA, CMS platforms, Teams, SmartCat or similar).
- Exceptional organisation and prioritisation skills - delivering quality work on time and in full.
- A proactive, collaborative, and solutions-focused approach.
- Adaptability and resilience in a dynamic, global retail environment.
- A passion for communication, culture, and creating connection across teams worldwide.

**Our Benefits and Perks**:

- Enjoy these perks when you join Lovisa_
- Join a global business offering **endless career opportunities**:

- Supportive diverse and inclusive team environment
- Strong culture - we truly harness our **10+1 culture commitments**:

- Paid** Birthday Leave**:

- Generous **50% discount** off Lovisa products
- **Free**gym membership
- Attractive **Referral Rewards** Incentive Program
- Modern HQ with a fully stocked kitchen on Glenferrie Road
- Personal Development & Succession Plans

**Diversity and Inclusion**:
We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.

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