
Keepsake Preparation/ Client Care Coordinator
2 weeks ago
**Pet cremation services**:
- ** Casual position**:
- ** 20 hours per week with potential for more**
Our Keepsake Preparation and Client Care teams are growing and we are looking for a dedicated, compassionate pet lover to support our clients' needs in pet aftercare and deliver on our purpose in "Honouring a lifetime of unconditional love."
The Keepsake Preparation/ Client Care Coordinator is a diverse and interesting role that requires a "can do" people person to work flexibly between our preparation and client care teams.
Your role in the Keepsake Preparation team:
- Place pet ashes into our keepsake offerings such as urns, jewellery, or wooden boxes
- Engrave
- Stock management and replenishment.
This role requires a physically fit person as you will be on your feet for a significant part of the day.
In the Client Care team you will be responsible for administration and customer service:
- Assist incoming clients to our office
- Receive pets into our care
- Attend viewings
- Display products.
**What you would need to succeed**
- Excellent attention to detail
- Office experience
- Be physically fit and strong for manual handling duties
- Be reliable, trustworthy and takes pride in their work
- Ability to adapt quickly to changing circumstances and prioritise tasks in a calm and professional manner.
- Strong computer skills
- Be an organized and is a neat and tidy worker
- Be fully COVID vaccinated
**What you will get in return**
- Our strong people-first culture
- On-site parking
- InvoCare Employee Share Plan
- Employee Assistance Plan and annual Flu vaccination
- InvoCare Group access to discounted funerals
- Birthday leave
- Lifestyle Rewards program
**Application process**
We pride ourselves on being caring, down to earth and professional. Tact, discretion and integrity are attributes that we rate very highly.
**“Honouring a life time of unconditional love”
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