
Ict Support Technician
1 week ago
_FSR Group Services (First Security Response) _have been operating since 2010 across all facets of security services and solutions.
Our clients have always said our results-oriented approach and professional, yet friendly staff is what sets FSR apart from our competitors. The staple of our business is based on a combination of things, and it all starts with our **quality people, top of the line training, customer service, innovation and state of the art technology.**
Our commitment to protect people and property with integrity, professionalism and quality services is more than a motto. Our work has been recognized at a local, regional and national level. Join a 100% South Australian owned and operated company
**Key Responsibilities**:
- Technical Assistance:_
- Diagnose and troubleshoot technical issues related to hardware, software, and network systems.
- Issue Resolution:_
- Resolve customer issues efficiently and effectively, ensuring customer satisfaction.
- Escalate complex problems to higher-level support teams when necessary.
- System Maintenance:_
- Perform regular maintenance and updates on IT systems and software.
- Monitor system performance and ensure systems are running optimally.
- Documentation:_
- Maintain accurate records of customer interactions and technical issues.
- Document troubleshooting steps and solutions for future reference.
- User Training:_
- Provide training and guidance to customers on the use of IT systems and software.
- Create user manuals and instructional materials to assist customers.
- System Configuration:_
- Assist in the setup and configuration of new hardware and software.
- Ensure proper installation and functionality of systems for customers.
- Remote Support:_
- Utilize remote access tools to diagnose and fix issues on customer systems.
- Guide customers through troubleshooting steps over the phone or online.
- Security and Compliance:_
- Ensure IT systems and customer data are secure and compliant with company policies.
- Educate customers on best practices for maintaining security and privacy.
- Inventory Management:_
- Keep track of IT equipment and software licenses.
**Qualifications**:
- Proven experience in a technical support role or similar positions.
- Strong understanding of IT systems, hardware, and software.
- Excellent troubleshooting and problem-solving skills.
- Strong communication skills and customer service orientation.
- Ability to work independently and manage multiple tasks effectively.
- Experience with electronic security systems is a plus.
- **Relevant qualification / degree required**
**Benefits**:
- Opportunity to work with a dynamic and growing business.
- Professional development and career advancement opportunities.
**How to Apply**:
We look forward to hearing from you
Pay: $70,000.00 - $80,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Overtime pay
**Experience**:
- technical ICT: 1 year (preferred)
Work Location: In person
-
Ict Field Technician
2 weeks ago
Mawson Lakes, Australia Raytheon Full time**Date Posted**: 2025-05-26 **Country**: Australia **Location**: AUSSA121: Mawson Lakes SA, 1-11 Technology Drive, Mawson Lakes, SA, 5095, Australia **Position Role Type**: Unspecified - Fast track your career on breakthrough defence projects to lift Australia’s defence capability. - Excellent Career Progression and Development Opportunities. - This...
-
Field Technician
7 days ago
Mawson Lakes, South Australia Raytheon Australia Full time $90,000 - $120,000 per yearFast track your career on breakthrough defence projects to lift Australia's defence capability.Excellent Career Progression and Development Opportunities.Located at Raytheon Australia's new purpose-built Centre for Joint Integration (CJI) facility in Mawson Lakes, SA, with regular travel (including overtime and allowances) to Woomera Test Range, SA.Raytheon...
-
Electronic Security
20 hours ago
Mawson Lakes, Australia FSR Group Services Full time**Electronic Security Lead Technician - $100,000 + Work Vehicle Provided** **Salary**: $100,000 per annum + fully equipped work vehicle & tools | Negotiable based on experience **Location**: South Australia | Operations Hub: Mawson Lakes **Employment Type**: Full-Time **About Us** FSR is a locally owned South Australian business specialising in high-quality...
-
Junior HR Manager
1 week ago
Mawson Lakes, Australia Cleared ICT Full timeLocation: - Mawson Lakes - Sectors: - Engineering - Employment type: - Permanent - Salary: - Negotiable - Contact name: - Danny Fleming- Job reference: - BBBH1242_1683068694 - Published: - about 5 hours ago - Startdate: - ASAP Cleared are supporting a global defence prime who are looking to expand their Human Resources team and bring on a Junior HR...
-
WTRSS IT Systems Engineer
1 week ago
Mawson Lakes, South Australia Raytheon Australia Full time $70,000 - $120,000 per yearDate Posted: Country:AustraliaLocation:AUSSA121: Mawson Lakes SA, 1-11 Technology Drive, Mawson Lakes, SA, 5095, AustraliaPosition Role Type:UnspecifiedFast track your career on breakthrough defence projectsGain hands-on experience from concept to deliveryLearn from the best in a high calibre team with great benefits and professional developmentRaytheon...
-
WTRSS IT Systems Engineer
1 week ago
Mawson Lakes, South Australia RTX Full time $104,000 - $130,878 per yearDate Posted: Country:AustraliaLocation:AUSSA121: Mawson Lakes SA, 1-11 Technology Drive, Mawson Lakes, SA, 5095, AustraliaPosition Role Type:UnspecifiedFast track your career on breakthrough defence projectsGain hands-on experience from concept to deliveryLearn from the best in a high calibre team with great benefits and professional developmentRaytheon...
-
Helpdesk Support Administrator
2 weeks ago
Mawson Lakes, Australia Lockheed Martin Australia Full timeSA, Mawson Lakes - Helpdesk - 16000BR **About us**: - At Lockheed Martin Australia, we believe that when people are empowered, inspired, and supported, they can achieve extraordinary things. We embrace flexibility, so our people can be their best inside and outside of work. We champion inclusion and continuous learning, ensuring all voices are heard and...
-
Test & Commissioning Navigation Technician
3 days ago
Mawson Lakes, Australia BAE Systems Full time**At BAE Systems Australia** - Do interesting work that MATTERS - ENJOY what you do - GROW your career - Be YOU We work in a thriving sector - one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world’s most innovative and ground breaking technology. Individually we all contribute to our...
-
Test & Commissioning Navigation Technician
3 days ago
Mawson Lakes, Australia BAE Systems Full time**At BAE Systems Australia** - Do interesting work that MATTERS - ENJOY what you do - GROW your career - Be YOU We work in a thriving sector - one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world's most innovative and ground breaking technology. Individually we all contribute to our...
-
Marine / Navigation Technician
1 week ago
Mawson Lakes, Australia BAE Systems Full time**At BAE Systems Australia** - Do interesting work that MATTERS - ENJOY what you do - GROW your career - Be YOU We work in a thriving sector - one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world’s most innovative and groundbreaking technology. Individually we all contribute to our...