Guest Services

7 days ago

Mornington Peninsula, Australia OBrien Real Estate Full time

**Full Time - Guest services & Accommodation Manager**

We’re looking for a dynamic leader to drive our Holiday accommodation team at OBrien. This role is perfect for someone eager to dive into the fast paced and diverse world of holiday accommodation within the Real Estate sector.

Why Join Us?

**- Career Growth**: This position is available due to an internal promotion, so you will be stepping into a thriving team environment.

**- Hands-On Experience**: Get trained and gain practical experience in the world of Real Estate to further bolster your existing accommodation experience.

**- Supportive Environment**: We provide thorough onboarding, continuous training, and ongoing support to help you succeed.

**The Role**:

- Connect with potential landlords and represent holiday properties with enthusiasm.
- Ensure smooth guest experiences and deliver exceptional service.
- Assist the holiday team with day to day management of guests and holiday landlords
- Assist the holiday team with maintenance management
- Organize and oversee the team during large scale events and seasons (Grand Prix, Xmas holidays etc)
- Assist, support and develop the holiday team and department overall
- Collaborate with and report to management and the operations team to ensure the department operates successfully.

**What We’re Looking For**:

- Experience in short stay accommodation (private homes, hotels, caravan parks etc.)
- Valid Driver’s License (essential)
- Experience in Microsoft Office365 (Word, Excel, PowerPoint, Outlook)
- Excellent time management and customer service skills
- Accurate data entry and strong organizational abilities
- Reliable, flexible, and committed to follow-through
- Outstanding communication skills, both written and verbal
- A motivated, career-focused attitude with a professional appearance
- Flexibility for full-time hours

**Why apply?**
- Excellent Career progression in our fast-growing business
- A fun and rewarding environment that loves to reward its team
- Above average salary + commissions
- An environment that supports further learning, training, and development

**About Us**:
Founded in 2010, the REIV award winning O’Brien Real Estate is well-known for top producing local agents backed by a strong network of motivated professionals driven to succeed. O’Brien Real Estate prides itself on offering the finest in customer service.

We consistently utilise the best Real Estate trainers to improve our skills which in turn delivers great results. Our directors are consistently involved with day to day business, providing support and guidance.

From one single office with a handful of staff, we have actively grown the business in a relatively short period of time, to be one of Victoria’s most forward-thinking and progressive real estate networks.

With a holistic approach to what we do, every OBrien Real Estate team member is encouraged and supported to lead a balanced lifestyle as well as being given opportunities to give back to the community.

  • Front Office

    6 days ago

    Mornington Peninsula, Australia Flinders Hotel Full time

    **Front Office - Reservations & Guest Services** We’re looking for a customer focused superstar to join our Front Office team. Full time and casual positions available. Quarters at Flinders Hotel is the 40 room award winning boutique hotel located in the heart of Flinders on the beautiful Mornington Peninsula. This accommodation facility compliments the...

  • Host, Duty Manager, Guest Experience Manager

    1 week ago

    Mornington Peninsula, Australia The Continental Sorrento Full time $60,000 - $80,000 per year

    Management positions: Host, Duty Manager, Guest Experience Manager and Assistant Venue ManagerAbout The Continental - SorrentoHaving undergone a monumental restoration, The Continental Sorrento has reopened as a premier hospitality destination of Australia. A multi-faceted offering caters for a broad range of patrons of all ages. Our venues include Conti...

  • Front Office Receptionist I Guest Service Advisor

    1 week ago

    Mornington Peninsula, Australia RACV Full time $50,000 - $80,000 per year

    The roleCasual - Must be available evenings and weekendsOn-going training, mentoring and career & personal development opportunitiesBe part of a genuine team who is passionate about 5-star customer serviceRACV Inverloch Resort is the perfect place to recharge in comfort while reconnecting with nature. The Resort offers a wide range of accommodation from...

  • Guest Services Agent

    1 week ago

    Fleurieu Peninsula & Kangaroo Island, Australia Baillie Lodges Full time $60,000 - $80,000 per year

    GUEST SERVICES AGENT - SOUTHERN OCEAN LODGE - KANGAROO ISLANDSouthern Ocean Lodge has an exciting opportunity for a Guest Services Agent to join our Southern Ocean Lodge family on Kangaroo Island.Driven by a commitment to provide a real 'sense of place' for guests, this role will see you working to deliver an unsurpassed guest experience.The Southern Ocean...

  • Bartenders / Waitstaff

    2 days ago

    Mornington Peninsula, Australia Exel Workforce Full time

    This establishment offers an unparalleled combination of diverse dining options, luxurious lodging, and cutting-edge wellness facilities, all situated in the vibrant centre of Victoria's beloved coastal town. **About Your Role**: We are seeking individuals with a strong passion for providing outstanding guest experiences, who possess high levels of energy....

  • Operations Assistant

    2 weeks ago

    Mornington Peninsula, Australia MadeComfy Full time

    **Who are we?** MadeComfy is an award-winning property management and hospitality company specialising in short-term rentals. We enable property owners to participate in the shared economy boom by renting out their properties on the short-term rental market, generating over 40% higher returns than any other form of rental through our value-adding...

  • Section Waitstaff

    1 week ago

    Mornington Peninsula, Australia 400 Gradi Full time

    400 Gradi Mornington are looking for the industry’s finest waitstaff to join our team to deliver an authentic Italian experience to our guests. Use your exceptional hospitality skills and experience to ensure outstanding service at our restaurant. **Key Responsibilities**: - Ensure exceptional guest service - Greet and seat guests, take orders, deliver...

  • Front Of House Team Member

    1 week ago

    Mornington Peninsula, Australia Red Gum BBQ Full time $60,000 - $80,000 per year

    Red Gum BBQ is located in one of the nation's most picturesque wine and food regions. We take pride in being the nation's only Hatted BBQ B-Corp certified restaurant which speaks to our focus on authenticity, quality and attention to detail. We are on the hunt for enthusiastic, friendly and reliable Front of House Superstars to join our team.About the RoleAs...

  • Front of House Restaurant Supervisor

    1 week ago

    Mornington Peninsula, Australia Green Olive at Red Hill Full time $60,000 - $80,000 per year

    About the businessGreen Olive at Red Hill is a whole farm experience.  We grow olives, grapes, herbs, veggies and bush food as well as raise sheep to create a range of food a wine you'll loveWe love to share our knowledge of farming, food and wine so also have a range of tours and experiences for visitors to enjoy.Green Olive at Red Hill is located one hour...

  • Wait Staff

    1 day ago

    Mornington Peninsula, Australia 400 Gradi Full time

    400 Gradi Mornington are looking for the industry’s finest waitstaff to join our team to deliver an authentic Italian experience to our guests. Use your exceptional hospitality skills and experience to ensure outstanding service at our restaurant. **Key Responsibilities**: - Ensure exceptional guest service - Greet and seat guests, take orders, deliver...