Motor Technical Trainer Vic

**The role**

The position within the Training Team focuses on enhancing the skills and knowledge of the motor assessing team, ensuring they are fully trained and equipped to deliver on the company's promise of cost-effective, high-quality, and timely outcomes in motor assessing.

Focusing on these areas, the role will not only support Auto & General's objectives of delivering exceptional service but also contribute to the continuous growth and development of its team, ultimately ensuring the company remains at the forefront of the insurance industry.
- Plan, create, prepare and deliver tailored training modules and programs that cater to the varying levels of experience and expertise within the assessing team.
- Incorporate blended learning approaches leveraging our MyLearning digital induction program.
- Build collaborative relationship with key internal and external stakeholders to create innovative learning experiences.
- Collect and analyse feedback from trainees, post and pre training, to refine and adjust the training programs as required, striving for continual improvement.
- Use relevant pedagogy to implement training programs that enable learners to be equipped with the right skills, enabling them to be agile in response to internal and external changes.
- Collaborate with SME to produce exceptional learning materials, videos and assessments.
- Continuously improve course content based on feedback with up-to date emerging trends.
- Maintain accurate documentation, records and learning materials within a LMS system.
- May be required to travel interstate at times.

**What experience you’ll bring**
- Previous experience in designing and delivering learning materials or similar environment is highly desirable.
- Certificate IV in adult training and vocational learning (preferred but not essential).
- Proficient in the use of digital learning experiences.
- Excellent written and verbal communication skills.
- Experience in planning, developing and implementing learning programs.
- Highly organised.
- Analytical approach with problem solving skills.
- Demonstrated ability to work in a fast-paced and high-volume environment, whilst delivering key outcomes.
- Strong understanding of compliance requirements in the RTO or education sector.
- Previous experience in the insurance industry favoured but not essential.

**The benefits of working at A&G**
- ** Be rewarded** - we recognise high performance and reward our people for their hard work through bonuses and other perks.
- ** Options for leave** - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
- ** Grow with us** - we’ve got learning and professional development opportunities to suit everyone.
- ** Give back**:

- our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
- ** Take care of yourself** - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
- ** Celebrate the wins** - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
- ** Save money**:

- as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

**About us**

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

**Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.**
- A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.