Product Owner

5 days ago

Sydney, Australia ING Full time

At ING Australia, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help ING Australia become even better. Join us and build an exceptional experience for yourself and you will be making a difference to our customer’s lives by shaping the way they bank and empowering them to stay a step ahead in life and business. Ready to do your thing?

As Product Owner - Digitisation, you will have responsibility for the development, management and lifecycle of projects allocated to the Tribes roadmap which may include lending, payments and KYC processes and other business processes. You are familiar with optimising processes with a sharp eye for how to digitise them for an optimal customer experience whilst meeting Risk, Regulatory and overall ING targets.

This is a fantastic opportunity to be involved in the changing of the ING digital landscape, providing autonomy to make strategic level decisions that will have a meaningful impact on not only our products but our customers too.

**What You’ll Do**
- Represent the voice of the customer, have a strong vision as to how to attract and retain customers and focus on continuously improving the customer benefits ING is offering and the key moments of truth for customers.
- You will share the responsibility to provide a differentiated experience for ING’s customers for all related products & services at optimal value and profitability for ING, whilst also meeting local and global legislation
- Manage product risks and product requirements relating to the customer, supplier and regulators including all financial & non-financial risk.

**What We’re Looking For**
- Demonstrated in depth experience with digitisation of processes
- Experience as a Product Owner, delivering customer experience and digital initiatives
- Strong technical understanding, comfortable having conversations with technical teams and translating requirements
- Demonstrated cross functional stakeholder management experience
- Experience working in an agile environment, working with squads in a fast paced agile environment
- Experience with workflow implementation products, ideally Pega workflow system (desirable)

**What’s in it for you?**
- Discounted ING Health Insurance
- An additional Rest Day to support your wellbeing
- An IMPACT day to volunteer on approved sustainability activity to give back to our community
- Free flu vaccinations
- International Career Opportunities
- Drop everything and learn with over 16,000 professional and personal development courses to choose from

**About Us**

At ING, we want to make life simpler and more worthwhile - for everyone who banks with us, for the people who work with us, and the community at large, too.

We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.

We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)

**Need more?

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