Admissions Coordinator

2 weeks ago

North Turramurra, Australia HammondCare Full time

**About us**

HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through hospitals, residential care homes and home-based care as well as services for dementia support, community palliative care, rehabilitation, positive aging and older persons’ mental health.

**About the role**

The role of Residential Care Admission Coordinator is responsible for managing and driving our sales pipeline for HammondCare’s Residential Care site, including sourcing and supporting prospective residents as they journey to appropriate Residential Care services.

**_ This is a permanent full time role based at our North Turramurra residential site._**

**Key Responsibilities include**
- Contacting prospective clients to communicate services and benefits HammondCare offers
- Networking with local GPs, home care services and hospitals to ensure pipeline of referrals are made
- Working with Operations team to ensure prospective residents understand service delivery and financial costs associated with residential services
- Appropriately matching residents with residential site
- Stakeholder and relationship management
- Administration tasks
- Updating our CRM system

**About You**
- Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action
- A minimum of four year's demonstrated experience working in a fast-paced Coordination role with ability to multi-task effectively
- Experience working in a sales capacity
- Demonstrated experience learning and adapting to new technology platforms
- Demonstrated stakeholder experience dealing with people at all levels
- Excellent communication skills both written and verbal
- Mature and assertive outlook
- Empathic, patient and compassionate nature
- Understanding of aged care funding is highly regarded
- Experience using CRMs highly regarded

**Benefits**

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:

- Fitness Passports; Full facility access can include gyms, group classes and pools for yourself and your family.
- Discounts across a range of household names such as JB HI- FI
- Option to purchase up to 2 weeks additional annual leave
- 14 weeks Paid Parental Leave
- Learning and development opportunities

**To Apply**

**Pre
- Employment Checks**
- All short-listed applicants for these positions will be asked to consent to a criminal record check and reference check and must be willing to obtain a COVID-19 vaccination._
- HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves._

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