Executive Manager

About us

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.

Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service, and also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

Purpose of the role

The Discipline and Delegations unit undertakes complex case management of disciplinary matters, provides expert advice to senior executives on discipline and suspension as they relate to performance and conduct matters, and supports management and employees to enable resolution of matters at the workplace level without the parties having to resort to formal proceedings or litigation, including providing advice to managers and employees regarding their respective entitlements, rights and obligations in the context of public sector employment, The team also provides expert advice on delegations relating to Human Resource (HR) functions and the maintenance of relevant and correct HR delegations framework and authorising processes in line with departmental priorities and objectives.

Reporting to the Director, Relations and Standards, you will lead and manage the functions of the team and provide strategic advice to senior leadership to share knowledge and interpretation of legislative change and directives to identify and convey risks and issues, in the development of systems, processes, procedures, product and services in highly complex case management matters. You will provide expert advice on all complex employee relations cases for staff and volunteers, and liaise on individual employee matters, including performance management, suspension, and discipline issues to ensure expectations and processes are managed appropriately in a fluid and sometimes emotionally charged environment requiring diplomacy, confidentiality and sensitivity on critical issues to facilitate agreed outcomes and meet organisational objectives.

Key requirements

Highly desirable requirements
- Knowledge and/or experience in interpreting relevant legislation, public sector directives and authorising instruments, including delegations frameworks.
- Relevant tertiary qualifications in industrial relations, law, human resources or a related field will be highly regarded.

Your key accountabilities

Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:

- Lead, prioritise and manage the case management of multiple concurrent employee and volunteer matters to resolve serious integrity, Blue Card default, conduct and performance failures through effective research, analysis and consideration of information.
- Provide expert advice to senior executives on all matters relating to complex case management, public sector legislation, and HR delegations framework to influence decision marking, and achieve business objectives.
- Support fellow industrial relations and legal practitioners to advocate the department's position on disciplinary matters brought before tribunals in the state jurisdiction.
- Represent the department on internal and external meetings and forums relating to legislative change, issues and solutions to support the development and review of policies and practices for the managing performance, conduct and various other employment matters.
- Develop and maintain effective working relationships with key internal and external stakeholders to share information, identify risk and develop an integrated approach to case management and best practice performance management.
- Prepare and review complex briefing material, cabinet submissions and correspondence in relation to individual case-based employee relations, discipline, and/or delegation issues, in accordance with organisational guidelines and governance.
- Lead and manage a multi-disciplinary team, fostering teamwork and managing human resource, and financial management practices, including developing of staff through performance, planning and review.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:
Leadership Competency Stream - Individual Contributor (leading self)

Vision
- Leads strategically
- Leads change in complex environments

Results
- Builds enduring relationships
- Drives accountability and outcomes

Accountability
- Fosters healthy and inclusive workplaces
- Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values: