Service Manager

3 days ago


Minchinbury, Australia Afford Full time

**Why join AFFORD?**
- Not for profit salary packaging available of up to $15,900 NFP.
- Access to Afford Rewards which entitles you to discounts on a range of products and services.
- Discounted gym memberships nationwide (Fitness Passport).
- Ongoing paid training and professional development.

We have a full time permanent role for a **_Service Manager_** to lead teams in our Community Centre Canley Vale. You will be responsible for managing all aspects of the day-to-day operations as well as building a culture of customer-centricity.

On a day to day basis you will be responsible for;
- Coaching and developing your team,
- Providing advice and continually monitoring all aspects of clients care including care and funding plans, medication and behaviour support, restrictive practices and incident reporting,
- Cultivating and growing close family and carer relationships,
- Building of robust 24/7 roster across services,
- Ensure all compliance measures are being met,
- Manage and co-ordinate all site administrative processes and assets,
- Invoicing and administration for NDIS clients,
- Budget management,
- Provide support to the Regional Lead for your region.

**About you**

This role would suit someone who thrives on challenge and is ultimately looking to grow their management career. This role reports into a supportive Regional Lead who is interested in building a succession plan and developing your potential to its fullest.

In addition to this we see you as having;
- Recent successful experience providing high quality services to clients with complex care needs,
- Recent experience in successfully developing and building teams to deliver high quality and client-centric services,
- Highly effective and empathetic communication skills as you will be communicating with your team, client families and a large group of stakeholders on an ongoing basis.
- Ability to develop, plan and implement Individual Lifestyle Plans
- Ability to multi task, meet deadlines and to work effectively under pressure
- minimum Certificate IV in disability or similar
- Willingness to provide an up to date Covid vaccination certificate or medical exemption

In return **we offer**;
- Not for profit salary packaging that increases your take home pay + meal and entertainment card.
- Wellbeing benefits such a Fitness Passport which gives you and your family access to a wide choice of fitness facilities close to home and work.
- Afford Rewards - which enables you to purchase discounted vouchers and access exclusive offers with a huge range of retailers, products and services.
- Ongoing paid professional development and training

Our Vision is to provide innovative and flexible high-quality support that will genuinely enhance the lives of people with disabilities, their families and carers.



  • Minchinbury, Australia Afford Full time

    **About the role** We have a full time permanent role for a **_Service Manager - Client Services_** to lead a team within our Community Centre Jamisontown. You will be responsible for managing all aspects of the day-to-day operations as well as building a culture of customer-centricity. On a day to day basis you will be responsible for; - Coaching and...

  • Customer Service

    2 weeks ago


    Minchinbury, Australia Fencing & Gate Centre Full time

    **About the business** We are a fast-paced Fencing manufacturing company who prides itself on the highest quality of workmanship and products in the marketplace. We push ourselves to constantly grow and improve not only our presence in the market but our approach to customer service and customer satisfaction.We are seeking an outgoing individual, reporting...


  • Minchinbury, Australia Sharp & Carter Full time

    Strong leadership experience across Accounts Payable and Accounts Receivable - Flexible Working Environment - 2 days Work From Home - $100K+ superannuation - Minchinbury Location **About the role & Company** Our client is a reputable national business who is searching for an experienced Shared Services Team Leader to join their team on a permanent basis....


  • Minchinbury, Australia Assetlink Full time

    **Introduction**: **Assetlink’s Purpose**: Established in 1993, Assetlink is an Australian owned facilities services provider with over 2,500 people serving over 1200 customers nationwide. Specialising in the provision of standalone cleaning and security services or a tailored integrated solution, Assetlink support businesses to manage their assets and...

  • Facility Manager

    16 hours ago


    Minchinbury, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Minchinbury, Australia Colliers International Full time

    Company Description At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. With circa 9,000...


  • Minchinbury, Australia Colliers International Full time

    Full-time - Employment Category: Fixed Term Full Time **Company Description**: At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We accelerate their success by empowering them to think and act...


  • Minchinbury, Australia Afford Full time

    **Why join AFFORD?** - Above award hourly rates + penalties - Not for Profit salary packaging, up to $15,900 + meal & entertainment card - Access to Afford Rewards which entitles you to discounts on a range of products and services - Discounted gym memberships nationwide (Fitness Passport) - Ongoing paid training and professional development - On the job...


  • Minchinbury, Australia Bunnings Full time

    **Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...


  • Minchinbury, Australia Afford Full time

    **Why join AFFORD?** - Above award hourly rates + penalties - Not for Profit salary packaging, up to $15,900 + meal & entertainment card - Access to Afford Rewards which entitles you to discounts on a range of products and services - Discounted gym memberships nationwide (Fitness Passport) - Ongoing paid training and professional development - On the job...