Disability and Mental Health Support Worker

The Disability Support Worker is responsible for implementing training and support services aimed at maximizing the living, employment, social and recreational skills of people with a disability. Community inclusion, independence, decision making, and personal choice should be promoted through these supports, with a focus on individual needs.

**RESPONSIBILTIES AND DUTIES**
- Support clients to participate in age appropriate activities and tasks including employment, in home support and community access.
- Support clients to access activities and outings in the community.
- Provide direct care assistance to each client in accordance with their service plan and as directed.
- Work in accordance with the medication administration policy, work health and safety procedures and client right's policies including privacy and confidentiality.
- Monitor the safety and well-being of the clients and report any concerns to the Manager.
- Provide 1: 1 or small group training and support in response to individual client needs.
- Ensure completion of appropriate documentation. Relevant information on support provided is to be recorded in client notes and communication book as required.
- Participate in the Lifestyle Service Planning process for individual clients and monitor outcomes.
- Work with clients, family/ carers, relevant case managers and other professionals to support the client's individual goals.
- In conjunction with other members of staff assist in developing, implementing and evaluating training and behaviour programs to attain identified individual goals.
- Ensure that all programming undertaken is appropriately maintained, documented and reviewed.
- Assume the role of key worker for designated clients, including the preparation of a monthly report on client progress.
- Liaise extensively with other staff to ensure the overall smooth and consistent running of the service.
- Report regularly to manager
- Actively contribute to a team environment through open communication, participation in regular staff meetings, planning processes and policy review.
- Provide back up and support to other staff as necessary.
- Documented evidence demonstrates that service procedures are followed.
- All policies and procedures are followed.
- Records demonstrate that clients have received correct medical and dietary intakes as prescribed by medical practitioners and as per service policy and procedures.
- Client files are updated and reviewed and health care and behavior support plans are in place as required.
- Documentation of annual Lifestyle Service Plans and reviews are sighted by the Manager.
- Daily documentation completed (i.e. diaries and daily statistics).
- A high level of communication with the Manager is maintained including advising of any potential risks to clients or the organisation.
- Induction, WHS, Manual Handling, Medication and Infection Control training are undertaken on commencement.
- Documentation is completed and maintained as per procedures.
- Sufficient notice (as much notice as possible) is provided for all rostered shifts you become unable to work.
- Employee code of conduct is adhered to.
- Participate in Performance Development meetings to identify ongoing training and support opportunities.
- Notify the service if you are unable to work your rostered shifts, with as much notice as possible.
- Contribute to Case reviews with Employment Consultants and Facilitators.
- Clients receive appropriate levels of support essential to promote and maintain independence and participate in age appropriate activities.
- All clients receive a high level of care and support as per their Lifestyle Service Plan (LSP).
- Personal care is provided to clients in a caring and supportive way.

**PERSONAL QUALITIES**
- Being adaptable to changing circumstances and being able to prioritize work.
- Client focused, and person centered
- Commitment to social and inclusion and valuing difference and diversity.
- Staff must comply with First Care Support’s Privacy and Confidentiality Policy and

Procedure regarding the collection, storage, use of personal and health information.
- First Care Support does not accept any form of aggressive, threatening or abusive behaviour towards its staff by other staff, clients or stakeholders.
- Use of First Care Support communication and information devices are for work purposes only.
- Staff must not share their passwords with another staff member.

**Job Type**: Casual

Pay: From $35.00 per hour

Expected hours: No less than 15 per week

**Benefits**:

- Employee mentoring program
- Professional development assistance

Work Location: In person

Application Deadline: 31/10/2025
Expected Start Date: 31/10/2025