Food and Beverage Operations Manager

2 weeks ago

South Durras, Australia NRMA Parks and Resorts Full time

Company Description

NRMA Parks and Resorts is a wholly-owned subsidiary of the member-owned National Roads and Motoring Association (NRMA) - keeping people moving for 100 years. Our expanding portfolio of owned and managed holiday parks currently features 52 properties in iconic tourism locations around Australia. We are passionate about delighting our guests and creating opportunities for them to reconnect while discovering the great outdoors. We offer competitive employment terms and ongoing support from a culturally diverse, inclusive and welcoming team, embracing our company values that are built from our essence as a member-owned, profit-for-purpose organisation.

**Job Description**:
Reporting to the General Manager, you will guide the Food and Beverage Team across multiple facilities to delivery an exceptional experience for all team members and resort guests, play a leading role in designing & executing the Food & Beverage Operations within the resort.

**Qualifications**:
Ideally, you will have previously managed or held a senior role in a Food and Beverage department you are now ready to move into a role where no one day will ever be the same. Your hands on experience will assist in leading & mentoring the department to success.

Additional Information
**A key focus of this position will be to**:

- Ensure the Food and Beverage Department represents the core values of NRMA in terms of professionalism, cleanliness and guest experience.
- Maintain these standards whilst working within monthly financial budgets set by NRMA.
- Work professionally alongside the Chef, Resort Management and Events Team, to create industry leading outlets and functions, and
- Create and maintain a positive, dynamic working culture that creates moments of exceptional quality.

**Key responsibilities include**:

- Oversee and manage food and beverage staff.
- Oversee and manage stock for the bar(s) in line with departmental COGS.
- Conduct training for new staff members.
- Oversee and manage the operations of the bar.
- Supervise shifts/rosters to enable the Restaurant to operate to the demands of the resort and business opening hours in line with departmental wage costs.
- Organise and place orders with all suppliers in accordance with business demands.
- Conference Room Set up and ability to follow C&E sequence of service.
- Maintain communications with General Manager to work toward a positive outcome for all the needs of the business.
- Make sure Rosters are published a fortnight in advance.
- Conduct staff meetings on a monthly basis to make sure all staff are aligned with upcoming operations and Food & Beverage strategy.
- Ensure the department cash reconciliation is accurate and balances.
- Comply with any reporting set out by NRMA and the resort management.
- Managing risks & hazards promptly to ensure a safe working environment.
- Complying with Food Safety laws & legislation for the safety of our guests.
- Ensuring all team members comply with the responsible service of alcohol.
- Managing the register for staff who hold a Responsible Service of Alcohol certificate.

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