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Library Officer Technology
3 weeks ago
The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and economically sustainable.
**About the role**
On a daily basis, you will:
- Provide first level support by assessing, prioritising and resolving library technology issues.
- Produce, review and maintain library technology and related software procedures and operational manuals for use by library staff.
- Coordinate and liaise with library technology suppliers, ensuring the efficient and smooth operation of all library technologies.
- Liaise with Branch Team Leaders, Programming and Collections staff to support a contemporary library service. You will also act as the key liaison between Council’s ICT department and the libraries.
You may also be rostered to provide customer service across our seven library locations, which may include evening and weekend shifts.
**About you**
Your background extends beyond technical proficiency; you possess a keen understanding of technologies within libraries to deliver exceptional customer service.
You have demonstrated experience liaising with and managing contractors and suppliers as well as a proven ability to work with initiative and versatility.
You also have a proven ability to deliver significant, cross-functional projects, policies or strategies on time and on budget, managing the needs of multiple stakeholders.
Qualifications:
- Tertiary qualification in Information Science/Librarianship or a related discipline: or relevant demonstrable experience
- Current Class C Driver’s Licence
- Working with Children Check
- Criminal History Check
**What’s on offer**
This is a permanent full-time position.
We are offering an attractive remuneration from $82,408 to $90,775 plus 11% superannuation.
In addition City of Parramatta also offer excellent employee benefits which include:
- 14 weeks paid parental leave
- Access to Long Service Leave after 5 years
- Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave including 2 days health and wellbeing leave per year)
- Learning and Development opportunities
- Health and Wellbeing programs (Fitness Passport, Flu Shots)
**Want to know more?**
Further information regarding the requirements of this role can be found in the attached Position Description.
**How to apply**
Please provide a cover letter outlining your understanding of how technologies within libraries helps you deliver exceptional customer service.
Prohibited persons as defined under the NSW Child Protection Act are not eligible to apply. A copy of a valid Working with Children Clearance must be presented at Interview.
