Bar and Gaming Attendant

2 days ago

St Peters, Australia Southern Cross Hotel Full time

**About Us**:
Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded in 1986. Owned and operated by the Gravanis family for over thirty years, the group began with the acquisition of a single pub in Sydney’s Inner West. Today, Oscars Group is one of the largest privately owned hospitality groups featuring an ever-expanding portfolio of 46 Assets across NSW, Queensland and Victoria. The group operates across a variety of segments including accommodation, pubs and gaming, retail liquor, conference and events centres, chartered vessels, and both commercial and residential developments.

**The Venue**:
Set in the heart of the inner west off the Princes Hwy, Southern Cross Hotel is a sprawling three level venue. Defining features of the venue; the huge multi-level beer garden and eatery which is set in the centre of the pub. From the high-brick façade you will be surprised at the sheer size of the venue when you walk through the doors, which from bottom to top boasts a sports bar, a Public Bar, bottle shop and light-filled functions space near the top level.

**The Role**:
We are looking for enthusiastic casual Gaming staff to join our team and lead the venue to success. The team members will work primarily in gambling areas whilst delivering amazing service to our guests.

**Qualifications**:

- Current RSA, RCG & ARCG
- Serving food and drinks promptly and professionally.
- Anticipating and addressing guests' needs to ensure a seamless experience.
- Handling cash and card transactions with precision and integrity.
- Maintaining cleanliness and organisation of the room, including dining areas and service stations.
- Collaborating with colleagues to uphold high standards of service and teamwork.

**About You**
- Previous experience in a similar role is preferred but not essential; training will be provided.
- Exceptional customer service skills with a genuine passion for hospitality.
- Strong communication skills and the ability to work effectively
- Attention to detail and a proactive approach to guest satisfaction.
- Flexibility to work evenings, weekends, and public holidays as required.
- A valid RSA, RCG & ARCG certificate

**Benefits**:

- Oscars Group food & beverage discounts
- Internal / external training and development opportunities and online training platform
- Career development opportunities within Oscars Group across 40 amazing venues.
- Employee Assistance Program
- Mentoring from a strong team of hospitality professionals
- Reward and recognition programs

**Job Type**: Casual

Pay: $32.25 - $45.15 per hour

Expected hours: 15 - 24 per week

**Benefits**:

- Employee discount

Licence/Certification:

- RSA (required)
- RCG (required)
- Advanced RCG (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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