Supervisor - Melbourne Central

14 hours ago

Melbourne, Australia Koko Black Full time

At Koko Black we want to shape the way people see chocolate. It’s our responsibility, and we want to do it properly.

The first Koko Black opened in December 2003 and as luck would have it, our delight in sharing the immense pleasure and happiness of chocolate has turned into an Australian business employing 300 people across Australia.

If you love chocolate, you have come to the right place because we have an excellent and rewarding opportunity. We are looking for a passionate and driven individual to join the team as a Supervisor.

This role will involve delivering a memorable and delightful experience to all our customers as well as providing additional support for the store management team.

**Your role**

In addition to providing customers a great experience in retail and lounge and keeping the store immaculately presented, you will:

- Open and close the store when required
- Contribute to effective shift planning
- Motivate, inspire and energise the team
- Role model high standards of behaviour, aligned with our policy and values
- Assist in training new team members

**What are we looking for?**
- Experience demonstrating responsibility and ownership in the workplace (e.g. opening and closing a store)
- Experience and passion for delivering outstanding customer experiences, in a hospitality or retail environment
- A willingness to learn about and sell produce requiring specialist knowledge
- Great communication skills
- Generosity of spirit - honest, kind, giving and positive
- Someone inquisitive and imaginative

**What we offer**
- Great team to be a part of
- Delicious produce to sample
- Generous discounts on our product range
- Learning and development

**Please be aware shifts will include evenings and weekends. Flexible availability is incredibly important to succeed in this role.

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