Operations Manager

4 days ago

Brisbane, Australia DP World Full time

**About the role**

An exciting opportunity for an Operations Manager to join our growing team

This role will be responsible for overseeing operations and team members in the Freight Forwarding department in Queensland. This is a vital role that ensures operations are executed in line with DP World’s strategy in end-to-end logistics.

**The key roles and responsibilities of this role include but are not limited to**:

- Oversee all operational processes to be used by the operations team
- Oversee the system of the DP World freight forwarding system
- Create and Use risk matrix for daily operations
- Eliminate non-recoverable costs
- Actively manage detention and storage across all transport modes
- Ensure that shipments are registered in the system within the KPIS
- Ensure that shipments are customs cleared within the KPIS or escalated
- Oversee gross profit of job files
- Oversee that jobs are completed and movement to completed status
- Ensure jobs are finalised for end of month in their operational month
- Select appropriate service providers in line with DP World vendor requirements
- Conduct due diligence on vendors before appointing or continuing to use

**About you**
- 10+ years Freight Forwarding experience
- 5+ years in leadership or management roles
- Training in Freight Forwarding operations
- IATA/FIATA or other logistics education
- Other industry training such as DG management, supply chain management
- Cargowise system training
- Excellent understanding of operations in the NZ market
- Excellent understanding of international trade in relation to INCOTERMS
- Excellent communication skills
- Ability to build reports
- Understanding of process and workflows

**Supporting equality**

**About DP World**

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With dedicated, diverse and professional team of more than 106,500 employees from 158 nationalities, spanning 73 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

**Application details**

LI-TA1

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