Product Manager, Westlaw Anz

11 hours ago


Pyrmont, Australia Thomson Reuters Full time

Location Pyrmont, New South Wales, Australia Category Product Careers Job Id JREQ189765 Job Type Full time Hybrid

Are you a legal professional interested in venturing into product management? Are you a product manager with an interest in the law? Join our team as a Product Manager for Westlaw and help to transform the legal research landscape. This role is pivotal in enhancing the Westlaw user experience and content as it evolves to include state of the art gen-AI for legal research.

(a) A collaborative approach to work, with a genuine appreciation for feedback from domain experts, internal stakeholders and users (both current and potential).

(b) A growth mindset, embracing change, challenges and a willingness to revisit and refine work as necessary.

(c) A passion for how new technologies and UX best practices can reinvent complex user experiences into approachable and engaging legal research user experiences.

(d) An agile mindset with a passion for continued learning.

**About the Role**

In this opportunity as **Product Manager - Westlaw ANZ,** you will:

- **Innovate and Lead**: Drive the development of AI-enhanced legal research features, focusing on LLM and agentic-based generative AI technologies.
- **Improve and evolve**: As Agile Product Owner define stories and acceptance criteria for new development and the resolution of bugs. Work as part of a dynamic team using Agile methodologies to rapidly evolve Westlaw.
- **Research Excellence**: Participate in a team conducting in-depth legal research using Westlaw and other platforms, creating best-practice research examples to enhance AI and other Westlaw functionalities.
- **Collaborative Development**: Partner with Product Management, Engineering, and Labs teams to develop and refine AI-driven legal research tools and Westlaw features.
- **Quality Assurance**: Define acceptance criteria for new features and work with Quality Engineers to ensure enhancements function as designed.
- **User Engagement**: Work directly with Westlaw users to understand their needs and incorporate feedback into product development.

**About You**

You’re a fit for the role of **Product Manager - Westlaw ANZ,** if you have the following required qualifications:

- A law degree or a combined law degree, or a degree in library science/information management/information technology or UX/HCI qualifications.
- 2+ years of experience in a legal setting, such as a law firm, in-house legal department, or professional services role (e.g., solicitor, barrister, library/legal research/knowledge management), or experience in Product Management and Agile development.
- Usability and design professionals with HCI qualifications and experience in the legal domain either from law firm practice or developing law-based user experiences are also encouraged to apply.
- Exceptional research skills with expertise in online search languages.
- Interest in creating and refining LLM prompts and data indexes.
- Strong problem-solving and analytical skills, with the ability to multitask effectively.
- Excellent written and verbal communication skills, with a strong grasp of legal terminology.
- Outstanding interpersonal and team facilitation skills.

**Additional preferred qualifications include**:

- Enthusiastic about analysing data and legal research outcomes.
- Known as an early adopter, passionate about technology and the opportunities that AI present to the Australian legal industry.
- Possessing widespread interests and a curiosity about the unknown, you are eager to deep dive on a variety of topics and issues.
- Skilled in crafting search strategies and interpreting complex data results.
- Excited to work in an agile software development environment.
- A proactive self-starter who excels in both independent and collaborative settings. You thrive on working in small teams working together to ensure work product is honed to the highest levels of accuracy and quality.

LI-LK1

**What’s in it For You?**
- **Hybrid Work Model**:We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- **Flexibility & Work-Life Balance**: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- **Career Development and Growth**: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- **Indu



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