Guest Service Agent

6 days ago

Braddon, Australia Mantra on Northbourne Full time

Located in the heart of Canberra’s CBD, Mantra on Northbourne is the ideal base for the business and leisure traveller. Combining contemporary with convenience, this hotel offers apartment style accommodation featuring hotel rooms, one bedroom and two bedroom apartments. Centrally located on the north side of Canberra’s CBD, Mantra on Northbourne is a short stroll from the city’s thriving dining and shopping precinct, business centre and many famous attractions.

Are you a night owl? Bring your experience and passion as a **Night Auditor** and join our friendly Front Office Team.

**As our next Night Auditor, you will**:

- Be responsible for the reception desk and processing of night audit and nightly reports
- Assist security with monitoring building security
- Aid in the operations for the day team to ensure exceptional service is provided around the clock
- Work the unique night shifts at our hotel from 11pm to 7am

**What we are looking for**:

- A self-starter with the ability to work unsupervised
- Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions
- A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on
- Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance

**Why work for Accor?**
With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

**Job Type**: Casual

**Salary**: $24.87 - $35.22 per hour

Schedule:

- Night shift
- Rotating roster
- Shift work

Supplemental pay types:

- Penalty rates

COVID-19 considerations:
Accor's COVID-19 Vaccination Policy applies at designated Accor locations. Mantra on Northbourne is not currently a location where COVID-19 vaccination is mandated by the Accor COVID-19 Vaccination Policy. Except in rare cases where an exemption may apply,

Ability to commute/relocate:

- Braddon, ACT 2612: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Guest Service Agent

    1 week ago

    Braddon, Australia Mantra on Northbourne Full time

    Located in the heart of Canberra’s CBD, Mantra on Northbourne is the ideal base for the business and leisure traveller. Combining contemporary with convenience, this hotel offers apartment style accommodation featuring hotel rooms, one bedroom and two bedroom apartments. Centrally located on the north side of Canberra’s CBD, Mantra on Northbourne is a...

  • Guest Service Agent

    3 days ago

    Braddon, Australia Mantra on Northbourne Full time

    Located in the heart of Canberra’s CBD, Mantra on Northbourne is the ideal base for the business and leisure traveller. Combining contemporary with convenience, this hotel offers apartment style accommodation featuring hotel rooms, one bedroom and two bedroom apartments. Centrally located on the north side of Canberra’s CBD, Mantra on Northbourne is a...

  • Guest Service Agent

    6 days ago

    Braddon, Australia Mantra on Northbourne Full time

    Located in the heart of Canberra’s CBD, Mantra on Northbourne is the ideal base for the business and leisure traveller. Combining contemporary with convenience, this hotel offers apartment style accommodation featuring hotel rooms, one bedroom and two bedroom apartments. Centrally located on the north side of Canberra’s CBD, Mantra on Northbourne is a...

  • Guest Service Agent

    6 days ago

    Braddon, Australia Mantra on Northbourne Full time

    Located in the heart of Canberra’s CBD, Mantra on Northbourne is the ideal base for the business and leisure traveller. Combining contemporary with convenience, this hotel offers apartment style accommodation featuring hotel rooms, one bedroom and two bedroom apartments. Centrally located on the north side of Canberra’s CBD, Mantra on Northbourne is a...

  • Guest Service Agent

    1 week ago

    Braddon, Australia Mantra on Northbourne Full time

    Located in the heart of Canberra’s CBD, Mantra on Northbourne is the ideal base for the business and leisure traveller. Combining contemporary with convenience, this hotel offers apartment style accommodation featuring hotel rooms, one bedroom and two bedroom apartments. Centrally located on the north side of Canberra’s CBD, Mantra on Northbourne is a...

  • Casual Guest Service Agent

    1 week ago

    Braddon, n Capital Territory, Australia MERCURE IT Full time $40,000 - $80,000 per year

    Job DescriptionAs a Guest Service Agent you will be reporting to the Front Office Manager and Duty Managers, providing exceptional customer service to our guests as they check in & out of the hotel. This is a casual role.What You Will Be DoingProviding passionate, knowledgeable and friendly service to external and inhouse guests at all times.Assisting guests...

  • Housekeeping Attendant

    1 week ago

    Braddon, Australia Midnight Hotel Full time

    Join the team at **Midnight Hotel Autograph Collection (Marriott International) **and be part of bringing our global guests to experience the beat of a growing city, the personal touch of exceptional service and above all, welcomes originality and authenticity in a celebration of high design. **Midnight Hotel Autograph Collection **is currently seeking...

  • Housekeeping Room Attendant

    2 days ago

    Braddon, Australia Midnight Hotel Full time

    Join the team at **Midnight Hotel Autograph Collection (Marriott International)**and be part of bringing our global guests to experience the beat of a growing city, the personal touch of exceptional service and above all, welcomes originality and authenticity in a celebration of high design. **Midnight Hotel Autograph Collection**is currently seeking...

  • Housekeeping Attendant

    19 hours ago

    Braddon, Australia Midnight Hotel Full time

    Join the team at **Midnight Hotel Autograph Collection (Marriott International)**and be part of bringing our global guests to experience the beat of a growing city, the personal touch of exceptional service and above all, welcomes originality and authenticity in a celebration of high design. **Midnight Hotel Autograph Collection**is currently seeking...

  • Houseman (Pm Shift)

    1 week ago

    Braddon, Australia Midnight Hotel Full time

    As part of **Marriott International’s Autograph Collection,** **Midnight Hotel** offers guests a lifestyle they won't want to leave. Presenting 199 premium accommodation rooms and a diverse food and beverage offering that includes Braddon Merchant, Midnight Bar and stylish, state of the art conference and events facilities. **Midnight Hotel** presents a...