Office Manager

2 days ago

Canberra, Australia Hudson Australia Full time

**About the opportunity**:
Friendly and supportive culture with regular team building and social activities. Reputable medical practice based in Kambah (ACT) with great longevity of employees. Hybrid position that offers a variety of duties consisting of Office Management and Reception tasks.
- **Role**: Office Manager
- **Industry**: Healthcare
- **Location**: Kambah, ACT
- **Type of employment**: Permanent, full-time (Monday to Friday only)

Reporting to the Practice Manager, your day-to-day tasks will include overseeing administrative staff and managing both reception and administrative responsibilities.
- Facilitating onboarding, mentoring and management of administration staff
- Ensuring seamless and effective daily functioning of the practice
- Managing billing transactions, reconciling accounts, and handling other financial responsibilities
- Welcoming and registering patients, and updating non-medical information as needed
- Assisting the clinical team in patient recalls and addressing patient inquiries
- Maintaining adequate stock and proper maintenance of consumables and equipment
- Delivering outstanding customer service, addressing patient concerns
- Collaborating with the clinical team and fellow Receptionists to prioritise patients and ensure timely care
- Performing essential administrative tasks such as restocking, surface cleaning, data entry, and reconciling activities at the beginning and end of each day
- Overseeing the upkeep and cleanliness of the practice

**Key Criteria**:

- Demonstrated expertise in a comparable position, particularly within the medical, physiotherapy, or dental industries is highly desirable.
- An individual known for their reliability and adeptness at managing multiple tasks simultaneously.
- A person characterized by their compassionate and considerate nature, exhibiting kindness and empathy towards others.

**To apply**:
If you meet the above criteria, we'd love to hear from you

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