Public Relations and Marketing Manager

4 days ago

Melbourne, Australia Mercure Melbourne Doncaster Full time

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS" **Job Description**: The role will include (but not limited to): - Work with the Front Office team to ensure a high level of product and system knowledge; - Ensure accuracy of all guest communications relating to Reservations; - Positively manage guest and client interactions; - Work in collaboration with Front Office to ensure company standards are adhered to and - Ensure all reservation enquiries are handled promptly, professionally and in an engaging manner. **Qualifications**: - Strong analytical skills and proactive focus; - Fantastic Written and Verbal Communication Skills; - Drive to achieve and surpass targets at every opportunity; - Highly organised and able to manage priorities and - Exceptional interpersonal skills. Additional Information - The Mercure brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:_ - _ Ongoing Career and Professional Development Opportunities_ - _ A Rewarding Work Environment_ - _ Global Discounts on Hotel Accommodation & Food and Beverage_ - Click 'Apply' today to begin your journey with Accor Hotels._

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