Workshop Job Administrator

1 day ago

Newcastle, Australia Sandvik Full time

Sandvik Mining and Rock Solutions

Workshop Job Administrator - Heatherbrae, NSW

Our Company and Culture

Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.

Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.

The role

As a vital member of our dynamic team, you will be at the heart of our service operation, ensuring seamless support and delivering excellent customer service to both internal and external stakeholders.

Your role will be pivotal in executing various administrative tasks, from managing work in progress to handling general data entry, processing orders, creating estimates, and facilitating the entire scale of administrative functions. In addition to your core responsibilities, you'll also play a key role in inspiring our service standards by proficiently managing tasks such as ordering parts, invoicing, handling purchase orders, submitting warranty claims, and coordinating medical appointments.

Some of the areas of responsibility include:

- Coordination of all warranty claims
- Processing of repairs and maintenance jobs
- Creating job estimates / quotes and schedules
- Creating and sending order acceptance/acknowledgement
- Adhere to Work in Progress (WIP) processes for the workshop
- Liaising with Accounts Receivable and Finance on customer credit issues
- Provide administrative support to the workshop

Your profile

What we offer

Join us for an exciting career with endless opportunities Our company offers a variety of benefits that will make you eager to start your next adventure.

Work from the comfort of your own home with our flexible work arrangements and take advantage of our Employee Benefits Program which includes options for salary sacrifice. You'll also receive a superannuation contribution of 13% on top of your earnings, giving you added peace of mind for your future.

As a part of our team, you'll be eligible for our Company Performance Bonus scheme, recognizing your hard work and dedication to the company's success. Plus, our Length of Service Recognition program highlights our commitment to our employees and rewards their loyalty.

We understand the importance of work-life balance and provide paid parental leave to support our employees and their families. Our company also offers training and development opportunities to help you grow your skills and reach your career goals.

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

Talent Acquisition Specialist

Ivy Chau

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