Support Worker

**Are you looking for a role where you can make a difference?**

**SYC** has a relentless belief in people and their potential. We provide services that foster wellbeing, independence, and opportunity for all Australians.

We have a unique opportunity for a passionate **Support Worker** to join the Justice Services team on a **permanent**Part-time**basis.

SYC’s Youth Justice team has the privilege of providing individualised, holistic and therapeutic support to young people who have intersects with the justice system. Using a throughcare model the Youth Justice team assists young people to reach their full potential by addressing underlying needs through relational, culturally safe, and trauma-informed approaches to help rebuild connections, foster resilience, and create pathways that divert young people away from custody and toward healing and stability. This role will be working within the youth justice sector, focusing on providing professional, client-centred services to young people aged 10-21.

As a support worker, you will play an important role in walking alongside young people, supporting them to create meaningful change in their lives. Your approach will be grounded in care, respect, and a strong belief in each young person's capacity to grow and thrive.

**Day-to-day activities will include**:

- Providing compassionate, client-led support by undertaking collaborative, strengths-based assessments that centre each young person’s voice, values, and lived experience—recognising their potential beyond their current circumstances while exploring their unique needs, aspirations, and the challenges that may contribute to justice system involvement.
- Supporting young people to reflect on and address underlying risk factors, while nurturing protective factors that support positive life choices, connection, and wellbeing.
- Delivering one on one and group programs/training with young people in custody and community
- Advocating on behalf of clients with relevant services and Government departments, liaise and refer to other services as appropriate, ensuring their voices are heard across systems
- Working collaboratively with colleagues, internal and external stakeholders, families and community to help young people successfully achieve their goals.

**About You**

Someone who has a passion and experience working alongside young people. Grounded in trauma-informed practice, you recognise the impact of adversity while holding hope for healing and change. You’ll gain a valuable insight into children and young people’s experiences and be part of a supportive team that celebrates each other’s successes. You will be empowering young people to make a positive choice and committed to fostering an environment of growth and support. A proactive and solution-oriented mindset is essential, as is the ability to adapt to the unique need of each client.

**To be considered for this role, you will demonstrate**:

- Strong engagement skills and the ability to interact effectively and sensitively with young people from diverse backgrounds.
- Excellent communication skills, both written and verbal, including the ability to write timely and accurate case notes and reports.
- The ability to conduct holistic trauma informed client assessments and develop effective service plans and case noting and report writing.
- The ability to prepare and facilitate individual and/or group learning programs and activities.
- A positive attitude and collaborative spirit, ready to work as part of a close-knit team.

**For this role, you will need to**:

- Be willing to complete a Working with Children Check and National Police Check
- Have possession of a current valid Driver’s License, willingness to drive.
- Hold and maintain an approved First Aid Certificate.
- Be willing to work between the span hours of 6am to 8pm Monday to Friday.
- Be willing to be flexible with the taking of leave around periods of high demand, e.g., school holidays.
- Be eligible to work in Australia.

**Why join Team SYC?**
- Increase your pay with Salary Packaging options.
- Enjoy an additional day off to celebrate your Birthday*
- Access an additional one week of paid leave each year, through SYC loyalty leave*
- Stay healthy with discounted Corporate Private Health Cover
- Access our free and confidential Employee Assistance Program
- Access to special discounts on memberships and fitness activities through Goodlife, Fitness First and Zap Health Clubs.
- Enjoy special benefits with Beaurepaires
- Qualifying periods and terms apply.

**About us**
SYC exists so everyone can succeed.

‍We invest back into the community, helping tens of thousands of people every year to create a life without disadvantage, to build sustainable independence and to experience wellbeing in all areas of their lives.

We are proud to work with people who are passionate and professional, who encourage and value diversity, who are courageous, creative and, most importantly, believe in peopl