Support Worker

**Enabling You Empowering You**

At MSM Support Services, we are excited to welcome dedicated and experienced Individual Support Assistants to our growing team. We offer positions across diverse service settings, including personal care, day programs, and community access shifts, providing flexible opportunities to make a difference.

As a Support Worker, you’ll play a key role in delivering personalized care and behavior support to individuals with disabilities. Your mission will be to enhance their quality of life through promoting independence, fostering inclusion, and ensuring their overall well-being. By working closely with individuals, their families, and other key stakeholders, you’ll support them in reaching their unique personal goals and aspirations.

Whether working independently or within a collaborative team environment, you’ll be instrumental in empowering people to live fulfilling lives. This is a truly rewarding role, where each day brings an opportunity to make a positive impact on the lives of those you support. Join us to help create a more inclusive and supportive community.

**Why Work with Us?**

Our organisation is committed to providing the highest quality services. We give our staff the tools, training, and support they need to thrive, while respecting your work-life balance. By caring for our staff, we believe we are better able to care for our clients.

**Key Responsibilities**
- Personal Care and Assistance:_

Deliver hands-on support with essential daily activities such as personal hygiene, dressing, feeding, and mobility. Prioritize respecting individual preferences, promoting autonomy, and encouraging self-care skills wherever possible to enhance independence.
- Emotional and Social Support:_

Create a nurturing and positive environment by building genuine, supportive relationships with individuals. Offer companionship, listen actively, and provide emotional encouragement. Support participation in social activities and recreational pursuits to build a sense of connection and well-being.
- Care Planning and Documentation:_

Participate in the development and implementation of personalized care plans tailored to each individual’s needs and goals. Accurately record and document care activities, progress, and any changes, ensuring timely communication with relevant team members to support coordinated care.
- Community Integration:_

Encourage and assist individuals in accessing and participating in community events, activities, and social outings. Foster social interaction and inclusion to strengthen community ties and promote a more enriched and inclusive life experience.
- Medication Management:_

Administer prescribed medications in line with established protocols, ensuring safety and accuracy in all aspects of medication handling. Monitor for potential side effects or changes in health and promptly report any observations to relevant team members.
- Advocacy and Empowerment:_

Champion the rights, choices, and dignity of individuals with disabilities. Empower them to make informed decisions and actively participate in their care planning, promoting a sense of agency in daily routines and life activities.
- Collaborative Teamwork:_

Collaborate closely with a multidisciplinary team that includes healthcare providers, families, and external service providers. Foster open communication and a unified approach to ensure seamless and comprehensive care delivery.

**Qualifications and Skills**:

- **Current Australian Driver’ license with full comprehensive insurance and willing to transport clients in your own vehicle.**:

- **Current First Aid + CPR certificate.**:

- **Current DHS (DCSI) Disability Employment Screening Clearance/NDIS Worker Check or willing to complete one.**:

- **(WWCC) Working with Children Check**:

- **Proof of COVID19 vaccination preferable.**:

- Previous experience in disability support work or a related field, particularly with complex behaviour support, is preferred.
- Relevant qualifications in disability support, individual support, or a related field.
- A genuine commitment to improving the lives of individuals with disabilities, driven by a passion for supporting their well-being and quality of life.
- Strong communication and interpersonal skills, essential for building trust and fostering positive relationships with individuals, their families, and team members.
- High levels of empathy, patience, and resilience, with the ability to provide emotional support to individuals facing diverse challenges.
- Problem-solving skills and initiative, with the flexibility to adapt to changing needs and situations as they arise.
- A compassionate and respectful approach that honors each individual’s dignity and unique identity.
- Ability to work both independently and collaboratively, with the capacity to follow instructions and contribute positively within a team setting.
- Basic computer literacy for accurate record-keeping and documentation.