El1 Assistant Director, Service Design and

2 days ago

Richmond, Australia Talent International Full time

**Job Details**:
**Location**

Richmond

**Salary**

Negotiable

**Job Type**

Full Time

**Ref**

BBBH101141_1682665919

**Contact**

Jarrodd Edwards

**Posted**

about 1 hour ago

**The opportunity**
Our client is a community focused federal government agency. They have an exciting opportunity available for an EL1 Assitant Director, Service Design, to join their Service Guidance and Practice branch in their Participant Experience Design division.
- 12-month initial contract with the opportunity to extend
- EL1 level role offering a daily rate of $602.55 + Super.
- Option to be Richmond or Geelong based, with 3 days in the office and 2 from home

**The role**
As an EL1 Assistant Director, your role will focus on system improvements, creation of clear operational guidelines for front line staff to achieve improved services for customers.
Responsibilities of the role include but are not limited to:

- Initiating, establishing and maintaining relationships with key stakeholders to develop collaborative guidance to support service delivery
- Providing strategic advice about the key stages of the participant pathway, specific participant cohorts and technical processes within SAP CRM and PACE business system requirements
- Providing support to drive business improvement in access and planning processes including expert advice to internal and external stakeholders
- Raising awareness of critical issues to senior management through regular management reporting to senior management
- Providing effective leadership to a small team of staff delivering Agency Guidelines, letters and knowledge articles
- Prioritising completing priorities and provide advice to the Agency's executive team about overall team capacity, scope of work and progress against key deliverables
- Providing considered advice to multi-disciplinary teams and the Agency's executive, Board, Minister and other Australian Government Departments in a timely manner

**About you**
To success in this role, you will need:

- Strong experience in service improvement, customer experience, and process improvement
- Previous experience in government
- Ability to resolve issues and risks across a broad range of activities of substantial depth and significant detail
- Initiating, establishing and maintaining relationships with key stakeholders (internal and external) to develop collaborative guidance to support service delivery
- Developing and managing a high performing team
- Fostering a collaborative culture
- Understanding of the NDIS and the NDIS Act 2013
- Providing effective leadership to a small team of staff delivering Agency Guidelines, letters and knowledge articles
- Having a focus on a positive team/branch culture and demonstrating Agency values
- Ability to provide strategic advice about the key stages of the participant pathway, specific participant cohorts and technical processes within SAP CRM and PACE business system requirements

Please note that this role is only open to Australian Citizens

**APPLY

  • El1 Test Lead

    5 days ago

    Richmond, Australia Talent International Full time

    **Job Details**: **Location** Richmond **Salary** Negotiable **Job Type** Full Time **Ref** BBBH101139_1682320307 **Contact** Jarrodd Edwards **Posted** about 1 hour ago **The opportunity** Our client is a community focused federal government agency. They have an exciting opportunity available for an EL1 Test Lead to coordinate UAT to assist with...

  • EL1 Assistant Director Treasury

    2 weeks ago

    Richmond, Victoria, Australia National Disability Insurance Agency Full time $1,574,208 - $1,742,778 per year

    Above market leave and working conditions supporting positive work life balance Work for an agency where you will enjoy a socially diverse and inclusive culture $131,919 - $145,229 (plus 15.4% superannuation) Our participants, Our people, Our purpose Currently, there are around 4.3 million Australians with a disability. The National Disability...

  • Digital Engagement Strategy Advisor

    5 days ago

    Richmond, Australia Talent International Full time

    **Job Details**: **Location** Richmond **Salary** Up to AU$585 per day **Job Type** Full Time **Ref** BBBH96538_1670221726 **Contact** Liam Lasslett **Posted** about 1 hour ago **The opportunity** Our client is a community focused federal government agency. They have an exciting opportunity available for a **Digital Engagement Strategy Advisor**...

  • Assistant Director

    2 days ago

    Richmond, Australia Green Leaves Early Learning Centres Full time

    **Description**: The Assistant Director is an experienced Senior Educator who provides strong leadership support to the Centre Director in the day-to-day operations and successful running of the Centre. The Assistant Director works to support the team in the development and delivery of high-quality education and care, and actively mentors and develops the...

  • Design Assistant

    2 weeks ago

    Richmond, Australia Brand Collective Full time

    Generous discounts for you and your family across Brand Collective's brands - Richmond location - Join a leading apparel and footwear company **About Brand Collective**: As a leading apparel and footwear company, Brand Collective currently have a portfolio of 27 brands, 15 character licences and 300 retail stores across Australia and New Zealand. Trading...

  • Assistant Director

    7 days ago

    Richmond, Australia Hannah(Aust)Pty.Ltd Full time

    **FULL TIME ASSISTANT DIRECTOR**(Nominated supervisor/Educational Leader) to lead our 2-5 yrs room. We are seeking a bachelor-qualified Early Childhood Teacher or experienced Diploma qualified team member, for the position of Assistant Director/Nominated Supervisor ASAP. The Service is boutique 25-place centre. **Position Objectives** The Nominated...

  • Assistant Director Strategy

    5 days ago

    Richmond, Australia Talent International Full time

    **Job Details**: **Location** Richmond **Salary** AU$645 - AU$663 per day + training + loyalty program + product discounts **Job Type** Full Time **Ref** BBBH94522_1665356969 **Contact** Kylie McManus **Posted** about 3 hours ago **Opportunity** Great long term federal contract with initial 12 months on offer and a hybrid work model (3 days in...

  • Interior Designer – Contract

    1 day ago

    Richmond, Victoria, Australia SJB Architects Full time $90,000 - $120,000 per year

    Our Richmond studio is looking for an Interior Designer with 6+ years of experience to join our fast-paced, quality focused Melbourne studio.This is a dynamic and past-paced role, working alongside the Directors and team members on various exciting and unique high-end residential and hotel/hospitality projects.Our ideal candidate is highly proficient in...

  • Assistant to Director of Patient Safety

    2 days ago

    Richmond, Australia Mercy Health Australia Full time

    Employment Type: Permanent full time 1.0 FTE (0.8FTE will be considered) Salary: Remuneration will be commensurate with qualifications and/or experience Location: Mercy Head Office Richmond/Mercy Hospital for Women Heidelberg / Hybrid Upload with Application: Resume, cover letter, and all relevant qualifications Where there’s life, there’s...

  • Personal Assistant to Icu Director

    1 week ago

    Richmond, Australia Epworth Healthcare Full time

    In this full time role, based in Richmond, you will be responsible for providing a customer focused administrative support to the ICU Director at Epworth Richmond. You will be part of the Intensive Care Unit and report to Joanna Simpson. **You will make an impact by**: - Providing comprehensive, efficient and timely administrative support to the ICU...