Team Leader

3 days ago

Malvern, Australia HammondCare Full time

**The Opportunity**

**The role**

**_This role is offered as a Permanent Full-time opportunity, based out of any of our VIC or TAS offices.
- **

**Responsibilities**
- Understand and engage with HammondCare Mission in Action, Model of Care, Case Management Framework and practice guidelines, policies and procedures.
- Provision of professional and clinical leadership for team members
- Ensuring timely allocation of incoming referrals to the appropriate consultant in alignment with DSA KPI’s and Activity Work Plan.
- Responsible for office environments including safety, routine maintenance and functioning equipment and ICT.
- Oversees local use and maintenance of fleet vehicles including utilisation, electronic tracking and reporting.
- Responsible to delegated approvals for brokerage and travel, in line with financial delegation and HammondCare Policy.
- Ensure that the wellbeing and safety of team members is considered and proactively managed.
- With support of Senior Team leader maintain local key stake holder relationships
- Provide regular reporting to Regional Manager on all staff performance, service quality, operational performances and issues.
- Recruit team members with appropriate skills for the specific roles being recruited for.
- Effectively manage customer complaints or challenging situations as they arise, with early notification to the Regional Manager, and to the Head of National Programs when needed.
- Work with Regional Manager to address incidents and feedback relating to the quality of the DSA Service
- Improving your own knowledge and skills as part of the Advisory Care & Partnerships team.

**What do we need from you?**
- Tertiary qualifications in Nursing/ Allied Health or health
- related degree.
- Demonstrated experience and knowledge in supporting older people and carers living with dementia, with particular emphasis on psycho-social approaches to case management.
- Ability to manage and support a team of skilled professionals across multiple sites and locations.
- Displays strong customer service ethic and attitude
- Ability to work on multiple tasks and projects simultaneously.
- High level communication and interpersonal skills
- Strong planning and organising skills with the ability to prioritise tasks to meet deadlines.
- Strong analytical skills and attention to detail.
- Good customer management skills for delivery of services to HammondCare and external customers
- Strong administrative and computer skills.
- A current Australian driver’s licence and willingness to travel intra and interstate
- Empathy and patience

**Desirable**:

- Eligibility for registration as a Health Practitioner in Australia
- Evidence of study and or qualifications in the area of dementia
- Knowledge of supporting older people and carers living with dementia

**Application process**:
Please include an updated resume and a brief cover letter explaining your interest in the role and how your skills and experience aligned with the responsibilities of the role.- DSA is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves._

  • Accounts Payable Team Leader

    1 week ago

    Malvern East, Australia myHomecare Full time

    **Turn caring into a career with the myHomecare Group.** Accounts Payable Team Leader Malvern East Full-time We are Looking for a superstar _Financial Care Specialist Team Leader _with a desire to make a difference. - Play an important role with a company who cares. - Generous salary with benefits & perks. - Develop your career at the leading Provider in...

  • Team Leader Claims Specialist

    2 weeks ago

    Malvern East, Victoria, Australia Auto & General Insurance Full time $80,000 - $120,000 per year

    Purpose of the Role:The Frontline Team Leader plays a pivotal role in leading and developing a high-performing team of dedicated Claims consultants, ensuring the delivery of exceptional customer service and efficient claim resolution throughout the entire customer journey. This role strategically champions customer advocacy, especially for vulnerable...

  • Educational Leader

    3 days ago

    Malvern, Australia Explorers Early Learning Full time

    Performance-based above-award incentives | Above Award Rates* - Work off the floor in a supportive role | Reggio Emilia inspired - Professional development opportunities! | Full time opportunity! **About Explorers**: Explorers Early Learning is a family-owned and operated company with Early Learning Centres across Melbourne. Our beautiful learning spaces...

  • Crew Leader

    1 week ago

    Malvern East, Victoria, Australia Arbor Co Australia Pty Ltd Full time $80,000 - $90,000 per year

    Crew Leader Position – Arbor CoArbor Co is a well-established service provider in the field of arboriculture, with a strong focus on urban tree care. We are currently seeking a qualified and enthusiastic Crew Leader who is passionate about arboriculture to become a valued member of our small dedicated and professional team.About the RoleThe successful...

  • Gelato Messina Malvern

    3 days ago

    Malvern, Australia Gelato Messina Full time

    **Do the words ‘Gelato Messina’ make you say “OMGG, I love Ice Cream!!” and start to cry happy tears** Then we’re looking for you. The bubbly one, the one who can’t stop smiling, the one who customers come back for and more importantly, someone we can call our little scoop of happiness. This Role requires some flexibility and the availability...

  • 2026 start | Room Leader | Early Childhood | ELC

    2 weeks ago

    Malvern East, Victoria, Australia anzuk Education Full time

    The CentreThis highly regarded Early Learning Centre, part of a broader independent school community, is seeking an experienced and passionate Room Leader to join their dynamic team. The ELC in Melbourne's inner Eastern suburbs offers a purpose-built environment for under 3-year-olds, with exceptional resources and spaces designed to inspire exploration...

  • Early Childcare Room Leader

    3 days ago

    Malvern East, Australia Niño Early Learning Adventures Full time

    50% off childcare fees - Opposite Chadstone Shopping Centre | Work close to home - Rewards and Recognition Program **About us**: At** **Nino Early Learning Adventures, we are dedicated to delivering every child an inspiring learning experience where they can play, learn, and flourish. We’re passionate about making early childhood education an amazing...

  • Early Childcare Room Leader

    5 days ago

    Malvern East, Australia Niño Early Learning Adventures Full time

    Above Award Rates - Close to Public Transport | Onsite staff carpark - Rewards & Recognition Program | Discounts off major retailers **About Nino**: Welcome to Nino Early Learning Adventures - where imagination and curiosity lead the way in nurturing young minds. Our centers are havens of discovery, featuring sunlit rooms and expansive outdoor play areas...

  • Team Member Opportunities

    1 day ago

    Malvern East, Victoria, Australia BAIRNSDALE SECONDARY Full time $24,950 - $36,070 per year

    As Australia's biggest and most loved retailer, we've been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and...

  • Overnight Shift Leader

    3 days ago

    Malvern East, Australia Guzman y Gomez Full time

    At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a **Shift Leader at**GYG**, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality...