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Customer Service and Sales Consultant

3 weeks ago

Chatswood, Australia Desired Living Full time

**Who we are**

Welcome to Desired Living, the leading custom furniture retailer in Australia and continuously growing, taking pride in our high quality products and customer service. Our company is heavily reinforced with a huge range of product offerings and capabilities. As our business is growing a new sales consultant role has become available.

The culture at Desired Living is team oriented with a growth mindset. The team at Desired Living is diverse, friendly and professional with the goal to ensure all the furniture needs of our customers are met.

**What you'll be doing**

We provide full training so even if you have not had experience in selling furniture or after sales we will help you with all the training. We also provide experience and skill building in other departments at your request.

Your day at Desired Living will be
- Hours: 10am - 4pm
- Position is located at our Chatswood showroom
- Guiding our clients on their journey to order their custom furniture from model selection to customisation.
- Reaching attainable KPI through teamwork, sales techniques and following up on your existing leads
- Documenting related information from leads to sales made
- Assisting after sales enquiries including delivery updates, warranty and product care

**We are looking for a someone who is**:

- Available 3 or 4 days a week: one of the days must be a Saturday or Sunday.
- Retail experience preferred
- Confidence in speaking to customers
- Fluency in English (written and verbal)
- Loves working in a team but also independent
- Proficient with basic Microsoft Office programs such as Word, Excel and Outlook.
- Strong communication skills
- Strong attention to detail
- Strong ability to multitask
- While not mandatory - previous experience in a related industry will be highly regarded

We offer a friendly team environment and culture which is welcoming and helps each other. We strive to ensure to assist in developing our teams knowledge and skill set and giving room for career growth within the business.

We look forward to hearing from you

**Job Type**: Part-time
Part-time hours: 24 per week

**Salary**: $26.00 - $28.00 per hour

Schedule:

- Flexible hours
- Shift work

Supplemental pay types:

- Performance bonus

**Experience**:

- Sales: 1 year (preferred)

Work Authorisation:

- Australia (required)