National Operations Manager- Rental

2 weeks ago


Springvale, Australia Adaptalift Group Full time

Join an established brand with a transformational mindset
- Great salary + benefits
- Work life balance

**The Role**:
A rare & exciting opportunity currently exists for a motivated and experienced Rental Operations Manager to lead the day to day function of our Rental team. In this role you will be responsible for overseeing and managing all of the daily rental operations across the country, ensuring a high level of service delivery and first-rate communication with our customers is maintained. As well as direct management of the rental coordination and transport teams, the role works closely with the workshop team to ensure suitable levels of equipment availability

**An Excellent Opportunity**
This is an exciting role that suits a modern, driven and experienced Rental and Operations leader, who is looking for the next challenge to be part of a transformational journey. Reporting to the General Manager - Rentals, you will be directly responsible in driving and achieving the profitability and effective execution strategies within rental operations nationwide.

You will be responsible for managing the Transport Team, Major Account Rental Service and Rental Coordination Team whilst also covering Technical Training and Safety.

You will manage and drive the KPIs of your functional areas to promote “customer-first culture”, reliability and quality of services that reflect our Brand.

By providing strong leadership that drives high performance and high engagement culture, you will continue to develop team competencies and ensure effective training and development that are timely and relevant.

You empower teams to own their issues and make decisions within a collaborative, respectful and safe environment.

As a part of the local leadership team, you will continue to provide insights of your area of responsibility through regular reviews and measurement of your processes and performance while working together for process improvements and customer satisfaction.

**About You**
- Experience within senior operations role, ideally within the rental industry
- Experience with planning and executing budgets, strategic planning and reporting.
- Excellent customer service skills and the ability to converse on all levels.
- Strong organisational skills and problem-solving ability.
- Ability to meet deadlines and forward planning skills.
- Competent computer skills, including experience with MS Office.

What’s in it for you?

Apart from being associated with an Australian brand that is on a high trajectory and transformational growth, you will have the opportunity to carve your name and legacy in developing a key business area. You will work with key stakeholders in the business and challenges that will see you grow and thrive. Your on-boarding will be supported locally and through Corporate/HQ. You will be rewarded with a generous base, vehicle allowance and performance bonuses.

Private and confidential phone enquiries can be made by calling
**Shreena on 0477 998 632.**

**About Us**
Adaptalift Group is the largest Australian owned and operated forklift company in the nation, providing a complete range of services and equipment to an impressive amount of industries.

With a national fleet size of over 10,500 units, 23 branches and service centres nationwide and 150 different models plus thousands of configurations, it’s time to take hold of the opportunity to grow with this established company.

With sales and service centres Australia wide, in all metropolitan and major regional areas, and a commitment to expand this network nationally, Adaptalift Group guarantee industry leading response and efficient service.
- *Note: We will not accept unsolicited CVs from recruitment agencies/third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CVs sent directly to line managers._


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