Indigenous Banking Consultants Across Brisbane South

2 weeks ago

Brisbane, Australia Indigenous Workstars Full time

**About the role**:
Our purpose is to shape a world where people and communities thrive. We're making this happen by improving our customers' financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for things big or small.

Our close-knit team of banking consultants plays a critical role in making this happen, by building trusted relationships with customers who visit our branches. Our banking consultants come from a range of backgrounds including hospitality, retail and the travel industry but they all share one thing - a passion for connecting with people and customer service.

Experience or qualifications in banking aren't required to be great in this role - we'll teach you everything you need to know about banking with our streamlined group training program which supports you as you learn the ropes. The training also sets you up for a career that can go many places

We are continuously building our team of banking consultants in branches Brisbane South and we have casual, part and full time opportunities in many locations. If you're customer-focused and ready to build a future career, we'll work with you to find the right role in the right location.

**What will your day look like**:
There is so much variety as a banking consultant and you could be helping our customers by:

- Supporting them through personalised and meaningful conversations to better support their financial well-being
- Educating them on using digital solutions
- Ensuring they leave the branch as strong advocates for our client
- Building your skills and banking knowledge quickly through on-going training

Whatever the day has in store, you'll be working with a close knit team that supports each other and celebrates team wins.

**What will make you great in this role?**:

- Being customer-focused to the core
- Being keen to learn the fundamentals of banking and to build a new career
- Previous work experience especially if it involves dealing with customers
- Being an active user and promoter of technology
- Ability to multi-task and adapt to different situations
- Being pro-active and showing initiative

**Application requirements**:
Indigenous Workstars specialises in the engagement of Aboriginal and Torres Strait Islander people into employment in a variety of communities and industries across Australia.

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